Quitlines and Other Cessation Support Resources

A broad range of cessation support resources are available for patients who want to quit using tobacco. Combined with your ongoing monitoring, support, and treatment, referring patients to a quitline or other cessation resource can improve their chances of quitting.

  • Text Messaging Support through the National Texting Portal can help patients who need on-demand encouragement.
    • Text QUITNOW to 333888 for free help in English and Spanish, or text DÉJELOYA to 333888 for free help in Spanish (data and message rates may apply).
  • Web-Based Support can connect patients to cessation-related links and resources for more information. Examples include:
  • Smartphone Apps may support patients in quitting for good. The National Cancer Institute’s quitSTART app offers tips, information, and challenges to keep app users engaged on their quit journey.
  • Cessation Support Programs, including support groups or intensive counseling, may be available in your health system or local community. Check in your community for more information.

Quitline FAQs

Quitlines are effective, evidence-based tobacco cessation interventions that help tobacco users quit through a variety of service offerings, including counseling, practical information on how to quit, referral to other cessation resources, and mailed self-help materials.1


  • Are free
  • Can be easily accessed by calling 1-800-QUIT-NOW
  • Are confidential
  • Overcome some of the barriers to seeking tobacco treatment, such as transportation, child care, financial or geographical barriers
  • Tailor their help to meet the needs of individual callers
  • Increase a tobacco user’s chances of successfully quitting (the 2008 update to the Public Health Service’s Clinical Practice Guideline Treating Tobacco Use and Dependence determined that quitlines increased the odds of 6-month abstinence by approximately 60%)2
  • Are staffed by counselors who are highly trained healthcare professionals

Quitlines may offer a variety of other services, such as web-assisted tobacco interventions and text messaging. They also offer information and support for family, friends, and healthcare professionals who want to help tobacco users quit.

Some state quitlines offer free cessation medications or provide tobacco users with vouchers or discounts to receive these medications at reduced cost. Most quitlines also offer counseling protocols and materials designed for specific populations, such as pregnant women or smokers with chronic diseases. For information on your state’s quitline services, visit the NAQC Quitline Map. Simply click on your state to view the quitline profile page.

Quitlines 101 for Healthcare Providers

In addition to your treatment and support, referring your patient to a quitline, like 1-800-QUIT-NOW, can improve their chances of quitting. Quitlines provide free and confidential coaching to help your patients become—and stay—smoke free. Calling a quitline might be just what they need to quit for good. Many thanks to the California Smokers’ Helpline for their participation in the creation of this video.

Quitlines Can Help Your Patients Quit Smoking

Combined with your support, calling a toll-free quitline can help your patients quit smoking for good. Refer your patients who smoke to your state quitline through 1-800-QUIT-NOW.

Quitlines Support Your Patients To Quit Smoking

When your patients who smoke call a quitline, trained counselors will help them build a quit plan, discuss medications, and connect them to other free resources to help them quit. Refer your patients who smoke to your state quitline through 1-800-QUIT-NOW.
Patient Care