CDC-INFO

Got questions? Ask CDC.

Looking for a publication? Visit CDC-INFO On Demand.

Call CDC-INFO

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Monday – Friday
8:00 a.m. – 8:00 p.m. Eastern
In English or Spanish

Email CDC-INFO

Send us your questions 24/7 using our email form.

Notices

2018 Holiday Closures

  • New Year’s Day
    1/1/18
  • Martin Luther King Day
    1/15/18
  • President’s Day
    2/19/18
  • Memorial Day
    5/28/18
  • Independence Day
    7/4/18
  • Labor Day
    9/3/18
  • Columbus Day
    10/8/18
  • Veterans Day
    11/12/18
  • Thanksgiving Day
    11/22/18
  • Christmas Day
    12/25/18
Call CDC-INFO

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Monday – Friday
8:00 a.m. – 8:00 p.m. Eastern
In English or Spanish

Email CDC-INFO

Send us your questions 24/7 using our email form.

Order CDC Publications

Order or download free books, fact sheets, pamphlets, and educational materials at CDC-INFO On Demand.

About CDC-INFO

CDC-INFO is CDC’s national contact center and publication fulfillment system. CDC-INFO offers live agents by phone and email to help you find the latest, reliable, and science-based health information on more than 750 health topics. CDC-INFO is here for you in emergencies, using additional agents and extended hours as needed to support CDC’s response.

Every day, CDC-INFO:

Text shown using an infographic reads, “Every day, CDC-INFO receives 6 letters, gets 250 emails, answers 1,000 calls, and distributes 24,000 pubs”

How CDC-INFO Supports CDC

The contact center answers about 380,000 inquiries a year, on more than 750 health and safety topics, including:

  • Seasonal flu,
  • Ebola,
  • Zika,
  • HIV/AIDS,
  • STDs, and
  • Immunizations.

Since receiving the first inquiries in 2005, CDC-INFO has responded to more than:

  • 3,942,585 telephone inquiries and
  • 732,258 pieces of correspondence.

CDC-INFO also receives hundreds of inquiries on various health promotion topics such as:

  • Autism,
  • Tobacco use, and
  • Breast cancer screenings.

 

CDC’s national publication fulfillment system 

  • Distributes more than 11,000 units per day and
  • Captures 3,000 document downloads per month from the CDC-INFO On Demand website.

All publications on CDC-INFO On Demand are available to the public free of charge, and many are available for immediate download.

Page last reviewed: November 23, 2018