CDC-INFO

CDC Info You have questions we have answers. CDC's national contact center and publications fulfillment center

Due to a high volume of inquiries, it may take longer than usual to receive a reply from CDC-INFO. We appreciate your patience.

If you are a healthcare provider with an urgent inquiry, or a member of the general public with an urgent information need, please call 800-CDC-INFO (800-232-4636) for timely assistance.

If you have general questions about coronavirus disease 2019 (COVID-19), please visit the CDC COVID-19 website.

You can also visit the CDC website for answers to questions on other health topics.

Got questions? Ask CDC.

Looking for a publication? Visit CDC-INFO On Demand.

Looking for information in other languages? Visit CDC Resources in Languages Other than English.

Call CDC-INFO

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Monday – Friday
8:00 a.m. – 8:00 p.m. Eastern
In English only

Email CDC-INFO

Send us your questions 24/7 using our email form.

Got Questions about COVID-19?

You can find the most up-to-date information about coronavirus disease 2019 on CDC’s COVID-19 page. This page includes information for the public and healthcare professionals, frequently asked questions and answers, travel guidance, and other helpful links, such as:

You can also visit the CDC website for answers to questions on other health topics.

Notices

2020 Holiday Closures

  • New Year’s Day
    1/1/20
  • Martin Luther King Jr. Day
    1/20/20
  • Washington’s Birthday*
    2/17/20
  • Memorial Day*
    5/25/20
  • Independence Day*
    7/3/20
  • Labor Day*
    9/7/20
  • Columbus Day
    10/12/20
  • Veterans Day
    11/11/20
  • Thanksgiving Day
    11/26/20
  • Christmas Day
    12/25/20


* Open 24 hours for Coronavirus Disease 2019 questions only.

Call CDC-INFO
phone icon

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Regular Business Hours

Monday – Friday
8:00 a.m. – 8:00 p.m. ET
In English or Spanish

Coronavirus Disease 2019 Questions
Open 24 hours, 7 days a week
In English only

Email CDC-INFO
mail icon

Send us your questions 24/7 using our email form.

Order CDC Publications
book icon

Order or download free books, fact sheets, pamphlets, and educational materials at CDC-INFO On Demand.

About CDC-INFO

CDC-INFO is CDC’s national contact center and publication fulfillment system. CDC-INFO offers live agents by phone and email to help you find the latest, reliable, and science-based health information on more than 750 health topics. CDC-INFO is here for you in emergencies, using additional agents and extended hours as needed to support CDC’s response.

Every day, CDC-INFO:

Text shown using an infographic reads, “Every day, CDC-INFO receives 6 letters, gets 250 emails, answers 1,000 calls, and distributes 24,000 pubs”

CDC Resources in Languages Other than English

speech balloons with different languages on them

Free information and materials in other languages, to print and share

How CDC-INFO Supports CDC

The contact center answers about 380,000 inquiries a year, on more than 750 health and safety topics, including:

  • Seasonal flu,
  • Ebola,
  • Zika,
  • HIV/AIDS,
  • STDs, and
  • Immunizations.

Since receiving the first inquiries in 2005, CDC-INFO has responded to more than:

  • 3,942,585 telephone inquiries and
  • 732,258 pieces of correspondence.

CDC-INFO also receives hundreds of inquiries on various health promotion topics such as:

  • Autism,
  • Tobacco use, and
  • Breast cancer screenings.

 

CDC’s national publication fulfillment system 

  • Distributes more than 11,000 units per day and
  • Captures 3,000 document downloads per month from the CDC-INFO On Demand website.

All publications on CDC-INFO On Demand are available to the public free of charge, and many are available for immediate download.

Page last reviewed: September 1, 2020