Clinic Types in VAMS

The purpose of this document is to provide information on the various clinic types available in VAMS.

Standard Clinic Types | Clinic, Hospital, Pharmacy, Pop-Up

Examples: Urgent care centers, retail clinics and pharmacies, community hospitals, temporary vaccination sites at schools, etc.

  • Options for this type of clinic in VAMS include clinic, hospital, pharmacy, and pop-up
  • Have one permanent or one temporary location for vaccination
  • Can receive inventory at the clinic’s permanent physical address or at an alternate shipping address
  • Are publicly searchable and open to all recipients for scheduling appointments
  • Set an established schedule for appointments

Mobile Clinic Type

Examples: Mobile clinic bus, mobile clinic van

  • One clinic with multiple locations for vaccination
  • Can add multiple locations for vaccinations
  • Require a permanent address to receive inventory
  • Are publicly searchable and open to all recipients for scheduling appointments
  • Set an established schedule for appointments

Third-Party Clinic Type

Examples: Long-term care facility (LTCF), nursing home, employees-only clinic within a hospital, etc.

  • Are not publicly visible/searchable by recipients in VAMS*
  • Clinic staff responsible for both adding and managing recipient records as well as administering and tracking recipients in VAMS
  • Can receive inventory at the clinic’s permanent physical address or at an alternate shipping address
  • Do not establish a schedule in VAMS for appointments

*Third-party clinics have the option to mark themselves as “available for scheduling” to allow walk-in appointment scheduling. By default, this option will not be selected, and the clinic will not be publicly searchable.

info circle light icon

Quick tip: Use the clinic type “Other” for clinics that do not fall within one of the categories above and require a different label.

Key Differences Between Clinic Types in VAMS

Standard and Mobile

Clinic Roles (4)

  • Clinic administrator
  • Healthcare professional
  • Inventory manager
  • Front desk

Scheduling
Set up clinic schedule in VAMS for appointments.

Accessibility
Recipients use VAMS to:

  • Record medical history
  • Search for vaccination clinics
  • Schedule appointments
  • View vaccination certificates

Next-Dose Eligibility
Recipients receive reminders from VAMS on when they should schedule follow-up appointments.

Third-Party

Clinic Roles (3)

  • Clinic administrator
  • Healthcare professional
  • Inventory manager (optional)

Scheduling
No clinic schedule set up because no appointments are scheduled by recipients.

Accessibility
Recipients do NOT use VAMS*

*Unless the recipient chose to create a VAMS account when the clinic added them as a user. Then the recipient would have access to the VAMS Recipient Portal.

  • Third-party clinics do not appear in vaccination clinic search results*

*Unless the clinic has marked themselves in the system as “available for scheduling,” which allows the clinic to appear in search results for walk-in appointments only.

Next-Dose Eligibility
The clinic administrator or healthcare professional tracks vaccine recipients’ next-dose eligibility in VAMS and communicates it to recipients, unless a recipient chooses to provide contact information in the system and agrees to receive VAMS communications.

Benefits and Considerations of Clinic Types in VAMS

Standard Clinics

Benefits

  • Recipients schedule their own appointments.
  • VAMS manages all recipient notifications (e.g., appointment reminders, confirmations).
  • Clinic schedule is easily adjustable to account for clinic absences and staffing needs.

Considerations

Standard clinics are not as useful for:

  • Quick clinic setup; a clinic schedule must be set up in VAMS
  • Recipients with accessibility challenges (e.g., lack of internet, literacy or language barriers)
  • Clinics that do not want their vaccination site to be visible to the general population
Mobile Clinics

Benefits

  • Mobile clinics can change their physical address in VAMS.
  • VAMS manages all recipient notifications (e.g., appointment reminders, confirmations).
  • Recipients schedule their own appointments.
  • Clinic schedule is easily adjustable to account for clinic absences and staffing needs.

Considerations

Mobile clinics are not as useful for:

  • Clinics with no permanent shipping address for receiving inventory
  • Quick clinic setup; a clinic schedule must be set up in VAMS
  • Recipients with accessibility challenges (e.g., lack of internet, literacy or language barriers)
  • Clinics that do not want their vaccination site to be visible to the general population
Third-Party Clinics

Benefits

  • No clinic schedule to set up because recipients do not schedule appointments in VAMS.
  • Supports walk-ins more easily.
  • Offers accessibility support for recipients; no system interaction is required for recipients.
  • Limited to select recipients added by the clinic; not publicly searchable unless the clinic administrator marks the clinic as “available for scheduling,” in which case it will appear in search results for walk-in appointments only.

Considerations

Clinic staff must establish local processes for activities such as:

  • Managing the schedule for recipients and the clinic
  • Confirming Prevaccination Actions are complete
  • Notifying recipients who declined to receive VAMS notifications that they are eligible for:
    • Vaccination at the clinic
    • Their next dose of vaccine, if applicable

If you need additional support, contact the VAMS Help Desk. To ensure jurisdictions and clinics are fully supported, VAMS Help Desk support is limited to jurisdiction and clinic personnel only.

Toll-Free Number | +1 833-748-1979 Hours of Operation | 8:00 AM – 8:00 PM EST | Monday – Friday

Page last reviewed: October 20, 2021