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Factors Predicting Client Re-Enrollment in Tobacco Cessation Services in a State Quitline

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Arizona Smokers’ Helpline clients who enrolled January 1, 2011–June 26, 2016 numbered 49,284.Clients missing baseline covariate information were excluded (n = 14,732). Clients with complete baseline covariate information numbered 34,552 (baseline variables for model 1). Clients not reached at 7-month follow-up were excluded (n = 18,914), and clients reached at 7-month follow-up who were missing data on program use or follow-up covariates were excluded (n = 3,518). Clients with complete data on baseline covariates, program use, and 7-month follow-up covariates numbered 12,120 (baseline and follow-up variables for model 2). Clients who reported tobacco abstinence after their first enrollment at 7-month follow-up numbered 4,527. Clients with complete covariate information who reported not being tobacco abstinent after their first enrollment at 7-month follow-up numbered 7,593 (secondary analysis, model 3).

Figure.
Arizona Smokers’ Helpline clients included in the analysis to predict client re-enrollment, January 1, 2011, through June 26, 2016.

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