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Statement from Express Scripts on Removal of Kroger from Network of Pharmacies

December 19, 2022

Express Scripts recently announced that effective January 1, 2023, Kroger Pharmacies and its affiliates will no longer be part of their network of pharmacies. World Trade Center (WTC) Health Program members affected by this pharmacy network change should have received a letter from Express Scripts with information on alternate in-network pharmacy options within their area, including home delivery.

What to do if you are impacted by this change:

Still have questions?

More information is available on the Express Scripts website . Contact Express Script’s WTC Health Program dedicated member services desk directly at 1-800-935-7179. Representatives are available to provide assistance 24 hours a day, 7 days a week. Information about WTC Health Program pharmacy benefits is also available on the Program’s website.