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Member Resources

This page features important and helpful resources for members of the World Trade Center (WTC) Health Program. Some materials are available in Spanish (Recursos en Español), Polish (Polskie Informacje), and Chinese (中文 资源 ).

If you were previously enrolled, but unsure about your current member status, contact our call center 1-888-982-4748. If you are not a member, learn how to apply.

COVID-19 information is available on the WTC Health Program COVID-19 page. Looking for Nationwide Provider Network (NPN) or Pharmacy Benefit Manager (PBM) transition information? Visit the NPN Transition Information page and the PBM Transition Information page.

Find a clinic

Contact info for the Clinical Centers of Excellence and Nationwide Provider Network

Get tips for your first visit

Here is what you need to know before your initial health evaluation

Transferring Clinics

Learn how Responders and Survivors can transfer clinics.

View the online handbook

Get detailed Program and benefit information in the Member Handbook

Designate a representative

Learn who can be a designated representative and how to choose one

Learn more about pharmacy benefits

Find a pharmacy, view benefits, and enroll in home delivery

Review your rights and responsibilities

Learn about your rights and responsibilities as a member

Mental Health Resources

Find resources to help during times of emotional stress

See our privacy practices

Learn how we protect your medical information

Have a Program question?

Contact our call center or send us an email

Page Last Reviewed: February 15, 2022 | Page Last Updated: February 15, 2022