Contact Us

At a glance

Contact Information: For the General Public

contact us

Contact Information: For the General Public

Disclaimer: This site provides general health information and does not replace the medical advice of a healthcare provider. If you have questions about your medical condition, consult your healthcare provider.


Have a question about malaria or other parasitic diseases? Need a publication? CDC-INFO is a consolidated response center that provides general information and publications about a wide variety of health topics to the general public via telephone or e-mail.

Contact CDC-INFO:

Via telephone: 1-800-CDC-INFO (1-800-232-4636) / TTY: 1-888-232-6348Via the web: Contact CDC-INFO

Hours: 8am–8pm ET / Monday–Friday (closed on weekends and holidays)

Contact Information: For Healthcare Providers Only

Note: Healthcare providers needing assistance with diagnosis or management of suspected cases of malaria or other parasitic diseases should call one of the hotlines below. Guidance for diagnosis and treatment of malaria is also available here. The following hotlines are for healthcare providers only; healthcare providers should not direct patients to these hotlines for information.

Malaria Hotline for Healthcare Providers

Via telephone: 1-770-488-7788 or 1-855-856-4713 (toll free)Via telephone (after hours): 1-770-488-7100Via e-mail: malaria@cdc.govHours: 9am–5pm ET / Monday–Friday

Parasitic Diseases Hotline for Healthcare Providers (for all non-malaria parasitic diseases)

Via telephone: 1-404-718-4745Via telephone (after hours): 1-770-488-7100Via e-mail: parasites@cdc.govHours: 8am–4pm ET / Monday–Friday