Frequently Asked Questions

How can I subscribe to a CDC News & Updates?
To receive information from CDC, please enter your email address and select from our list of subscriptions. Then check your inbox for a confirmation email from Click the link in the email, enter your email address again, and then accept the subscriptions as instructed on the screen. Your email address will only be used to deliver the requested information and to give you access to manage your subscriptions.

How can I manage my subscriptions?
You can access Manage Your Subscriptions to add or remove subscription topics, browse topics, or change your email address.

Why am I not seeing emails from CDC?
To ensure delivery of email updates to your inbox, please add to your email address book, adjust your spam settings, or follow the instructions from your email provider on how to prevent emails from being marked as “Spam” or “Junk Mail.”

How can I unsubscribe from all subscriptions?
You can access Manage Your Subscriptions to unsubscribe to all your subscriptions.

Who can I contact for additional help?
If you need assistance with CDC’s email service, please contact or call CDC at 1-800-232-4636.

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