Q&A for Onboarding

Q: What are the implementation spreadsheet and test case scenario worksheet used for?

A: These documents provide CDC with key information on what a public health agency (PHA) will be sending in their HL7 messages, which is essential for the onboarding process.

Q: How long does the onboarding process take?

A: The speed of onboarding varies from PHA to PHA, depending on readiness and issues identified during the onboarding process. The Onboarding Team targets 6 to 8 weeks for onboarding an MMG.

Q: Do I need SAMS access for arboviral v1.3 messages?

A: No, because arboviral v1.3 messages are processed in a system that does not provide information to the MVPS Dashboard, SAMS access is not required.

Do I need to onboard all conditions for an MMG at the same time?

A: Yes, to streamline the transition to sending the new HL7 case notification messages, all applicable conditions for an MMG should be onboarded at one time.

Q: What level SAMS access do I need for the MVPS Dashboard?

A: Level 2 SAMS access is required for the MVPS Dashboard. If you are unsure of your current SAMS level access or would like to request level 2 access, please email edx@cdc.gov Subject: ‘MVPS Portal Access’.

Q: How strictly does CDC review the year-to-date transmission?

A: CDC reviews the year-to-date transmission for errors, warnings, and other potential systematic issues. CDC also will ensure that all data are received within MVPS.

Q: How is onboarding different with MVPS than for legacy systems?

A: Onboarding is different with MVPS in the following ways:

  • Jurisdictions have one uniform email to contact CDC about MVPS onboarding: edx@cdc.gov.
  • Jurisdictions validate test messages by using the Message Evaluation and Testing Service (METS).
  • Jurisdictions send test messages directly to MVPS.
  • CDC is using a new tracking tool to help monitor, evaluate, and coordinate the onboarding process.
  • Technical assistance is available to jurisdictions to help address issues.

Q: How long does it generally take a PHA to move from onboarding to production?

A: The average time from onboarding to production is 6–8 weeks.

Q: How frequently should my PHA’s case notification messages be transmitted to CDC?

A: To assist CDC in making timelier public health decisions, PHAs are requested to send as near to real-time as they are able. Understanding that most PHAs will be adjusting from a weekly submission frequency, CDC’s current recommendation is for daily submissions.

Q: What is the process for jurisdictions to add conditions for an MMG they have already onboarded?

A: Public health jurisdictions who have onboarded for an NNDSS HL7 MMG and would like to onboard additional conditions for that MMG should follow this process:

  • Jurisdiction sends email to the CDC Electronic Data Exchange email inbox at edx@cdc.gov with the subject “[Jurisdiction name]: [MMG name] Additional Conditions” with conditions to be onboarded.
  • CDC onboarding team updates a jurisdiction’s existing information to include the new conditions.
  • Jurisdiction transmits all existing cases of the new conditions for the current non-reconciled year(s).
  • CDC onboarding team sends an approval email to the jurisdiction.
  • Jurisdiction is onboarded and starts routine transmission.
Page last reviewed: December 10, 2021