Frequently Asked Questions (FAQs) for the Temporary Shutdown of the NHCS Registry Portal

It is anticipated that the NHCS Registry Portal will be shutdown for several months. The Registry relaunch date is to be determined (TBD). We will communicate this relaunch date to you one-month prior via email.

Your registration(s) will be migrated to the relaunched Registry.

You can only update your profile and your existing registration(s) by sending an email request to hcs-support@cdc.gov.

Unfortunately, during the shutdown no new registrants will be accepted.

Historical registrants that we have on file will receive emailed instructions about how to migrate their registration(s) into the Registry. You will have 30 days to complete the instructions to attest for calendar year (CY) 2020. Otherwise, you will be required to engage the Registry when it relaunches.

Yes. If you would like to add any new registrants, please submit your updated spreadsheet to hcssupport@cdc.gov by November 16, 2020.

If you have been in communication with hcs-support@cdc.gov during CY 2020 about technical issues, you will receive communication with instructions via email on how to move forward with your registration(s). You will have 30 days to complete the instructions, if you do not, we will assume you are no longer interested in maintaining active engagement with us. Otherwise, you will be required to engage the Registry when it relaunches.

Yes. Using the registration information, we have on file, we will issue an AAEVD letter for CY 2020 in January 2021.

Yes, however; the SAMS activities will be unresponsive.

You will have until November 16, 2020 to complete registration(s). If you have not completed your registration(s) by this time, you will need to wait until the Registry relaunches. If you have not registered by November 16, 2020 and need an attestation letter for CY 2020, we recommend registering with another MIPS/PI Program.