Workplace violence is the act or threat of violence, ranging from verbal abuse to physical assaults directed toward persons at work or on duty. The impact of workplace violence can range from psychological issues to physical injury, or even death. Violence can occur in any workplace and among any type of worker, but the risk for fatal violence is greater for workers in sales, protective services, and transportation, while the risk for nonfatal violence resulting in days away from work is greatest for healthcare and social assistance workers.
NIOSH funds, conducts, and publishes research focused on risk factors and prevention strategies for workplace violence. Employers, occupational safety and health professionals, and workers can use the following resources to reduce occupational violence.
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This publication used a novel method (media scraping) to obtain timely, recent information on workplace violence events (WVEs) during the COVID-19 pandemic. Various publicly available online media sources were scanned to identify and describe WVE characteristics related to COVID-19 in the US during the early part of the pandemic (March to October 2020). View the report.
This report from the Bureau of Justice Statistics, Bureau of Labor Statistics, and NIOSH provides indicators of the current problem of workplace violence in the U.S.
This document describes strategies to prevent and reduce workplace violence incidents in gas stations and convenience stores.
Within the retail sector, workers in gas stations (often involving sales of convenience store items) are at a higher risk of violence compared with workers in other types of retail and the overall workforce.