Features of TIM
TIM includes many features to help monitor enrolled participants. Organizations using TIM can:
- Have participants self-enroll by texting a keyword to the campaign phone number or administrators can add participants
- Personalize text messages for the population being monitored
- Customize the monitoring period for a campaign or participant
- Create multiple campaigns to monitor different groups
- Remove or withdraw participants from monitoring
- Provide campaign dashboard features with summary information on participant status including symptoms reported
- Track status on alerts1 and who is working on those alerts
- Have international phone capability
- Send ad hoc “blast” messages to all active participants
- Adapt to multiple languages including a Spanish workflow version (other language options available for Ebola and Marburg campaigns)
For more information, please contact us at timsupport@cdc.gov.
Footnote
1Enrolled participants receive one or more text messages each day asking if they have symptoms consistent with an infectious disease outbreak currently under investigation. Jurisdictions are immediately alerted when a participant responds YES or when a participant fails to respond to message reminders. A dashboard feature allows jurisdictions to easily identify and follow up with individuals who are reporting symptoms or those who have been unresponsive.
1Enrolled participants receive one or more text messages each day asking if they have symptoms consistent with an infectious disease outbreak currently under investigation. Jurisdictions are immediately alerted when a participant responds YES or when a participant fails to respond to message reminders. A dashboard feature allows jurisdictions to easily identify and follow up with individuals who are reporting symptoms or those who have been unresponsive.