STEPS to Care Toolkit

STEPS to Care is an online toolkit designed to support initial and ongoing client engagement in HIV care and treatment.

About STEPS to Care Toolkit

The STEPS to Care Toolkit supports three key strategies of HIV care coordination:

  • Patient Navigation
  • Care Team Coordination
  • HIV Self-Management

More information is available in this STEPS to Care Toolkit Overview video:

Steps to Care Toolkit: Dashboard

Use the STEPS to Care Dashboard below to learn about the three STEPS strategies, how they work together, and to find related tools, templates, and guidance.

Step 1: Start with the Basics
Step 2: Prepare for Clients
Step 3: Intake Clients
Step 4: Deliver Services

STEPS to Care Toolkit Training

There is no stand-alone training currently available for the STEPS to Care Toolkit; however, information on how to use the STEPS to Care Toolkit for patient navigation is covered in the HIV Navigation Services classroom training course. Programs implementing the STEPS to Care Toolkit may suggest that staff take select Passport to Partner Services online modules to build or refine skills in communication, providing linkage and referrals, and promoting medication adherence. Passport to Partner Services modules are available on CDC TRAIN.

Technical assistance for implementation of the STEPS to Care Toolkit is available.

To request technical assistance:

  1. CDC’s directly funded health department and CBO partners may request technical assistance by submitting a request in the CBA Tracking System.
  2. Organizations not directly funded by CDC may contact their local health department for assistance in submitting a request.

If you have questions or need additional assistance, please contact

Implementation and Marketing Materials

Use the Agency Readiness Assessment [PDF – 219 KB] to identify the preparations necessary to implement the STEPS to Care Toolkit in your agency.

Access the STEPS to Care Toolkit Dashboard to learn about the three STEPS strategies and how they work together, and to find related tools, templates, and guidance.

Access MY STEPS to Care Toolkit to find materials you can use with your Patient Navigator to become adherent to medical care and manage your health.