About the Data: Rapid Evaluations of Telehealth Strategies to Address Hypertension

Data definitions

Figure 2: Proportion of Clinic Encounters by Type at ARcare Description

A bar graph showing the percentage of telehealth and in-person clinic encounters, by month, from March 2019 to March 2021. Overall, there was gradual growth in telehealth encounters from March 2019 to April 2020 compared with in person, with a drop-off after April 2020.

• In both March and April 2019: 98.4% in person, 1.6% telehealth.
• May 2019: 97.5% in person, 2.5% telehealth.
• June 2019: 98.6% in person, 1.4% telehealth.
• July: 97.1% in person, 2.9% telehealth.
• August: 97.3% in person, 2.7% telehealth.
• September: 94% in person, 6% telehealth.
• October: 91.8% in person, 8.2% telehealth.
• November: 93.7% in person, 6.3% telehealth.
• December: 94.1% in person, 5.9% telehealth.
• January 2020: 89.8% in person, 10.2% telehealth.
• February 2020: 87.9% in person, 12.1% telehealth.
• March: 69.8% in person, 30.2% telehealth.

In April 2020, telehealth encounters exceeded in person, with just 38.1% in person but 61.9% telehealth. Telehealth encounters began to decline after this.

• May 2020: 57.8% in person, 42.2% telehealth.
• June: 74.6% in person, 25.4% telehealth.
• July: 77.1% in person, 22.9% telehealth.
• August: 77.3% in person, 22.7% telehealth.
• September: 81.2% in person, 18.8% telehealth.
• October: 76.6% in person, 23.4% telehealth.
• November: 79% in person, 21% telehealth.
• December: 67.6% in person, 32.4% telehealth.
• January 2021: 77.1% in person, 22.9% telehealth.
• February 2021: 67.3% in person, 32.7% telehealth.
• March 2021: 81.7% in person, 18.3% telehealth.

Figure 3: Proportion of Clinic Encounters by Type at Terros Health Description

A bar graph showing the percent of video, telephone, and in-person encounters, by month, from August 2019 to August 2021. From August 2019 through February 2020, 100% of encounters were in person.

• March 2020: 62% in person and 38% video.
• April 2020: 11% in person, 26% telephone, and 64% video.
• May: 12% in person, 86% telephone, and 2% video.
• June: 23% in person, 70% telephone, and 7% video.
• July: 14% in person, 79% telephone, and 7% video.
• August: 13% in person, 78% telephone, and 10% video.
• September: 19% in person, 69% telephone, and 12% video.
• October: 21% in person, 52% telephone, and 28% video.
• November: 24% in person, 49% telephone, and 27% video.
• December: 26% in person, 53% telephone, and 20% video.
• January 2021: 27% in person, 54% telephone, and 19% video.
• February: 32% in person, 51% telephone, and 17% video.
• March: 31% in person, 53% telephone, and 17% video.
• April: 33% in person, 45% telephone, and 22% video.
• May: 44% in person, 39% telephone, and 17% video.
• June: 56% in person, 26% telephone, and 18% video.
• July: 63% in person, 23% telephone, and 14% video.
• August: 61% in person, 19% telephone, and 19% video.

Each time period may not equal 100% due to rounding.