help desk office with computers

Several groups will support you as you work in the Grants Management Module.

GrantSolutions Center of Excellence (COE)External:

  • Provides training videos
  • Provides technical support through the help desk
  • Performs system development, enhancements, operations, and maintenance

CDC’s Office of Grant Services (OGS)

  • Answers policy and process questions
  • Facilitates business process changes to maximize efficiency
  • Maintains user access accounts after initial rollout

CDC’s GrantSolutions Project Management Office:

  • Turns on user accounts for initial rollout
  • Communicates with CDC staff and grant recipients about the rollout logo
Page last reviewed: July 13, 2018