Team Lead Learning Objectives users icon

Monitor Performance of Case Investigation and Contact Tracers

Monitor Performance of Case Investigation and Contact Tracers

Team Lead Sample Training Plan

Updated May 19, 2020

An electronic guide, job aids, self-paced asynchronous eLearning, or live training (whether through videoconference or a live course on a learning management system) describing jurisdiction-specific protocols for monitoring performance of case investigators.

Content describing non-CDC tools on this site is provided for informational purposes only and is not intended to indicate endorsement, actual or implied, of the tools. Additionally, information on this site is provided “as is,” for users to evaluate and make their own determination as to their effectiveness.

Topic areas and training resources

Training catalog

TB Contact Investigation Interviewing Skills Course—Providing Feedback

Topic areas: Feedback and follow-up

  • View: icon
  • Target audience: Trainers and supervisors
  • Description: The TB Contact Investigation Interviewing Skills Course is designed as an interactive, skill-building training to improve the abilities of both new and experienced staff who are responsible for conducting TB contact investigation interviews. The course provides an overview of the contact investigation process, basic communication and interviewing skills, and opportunities to apply those skills in role play activities.

Learning objectives:

  1. Why is feedback important?
  2. Components of constructive feedback
  3. Order of feedback
  4. Receiving feedback

Other files and webpages

Topic area: Historic references

Printable Sample Team Leads Training Plan
Team Leads Training sample plan

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