General Contact Tracing and Case Investigation Training Modules

Updated June 9, 2020

The trainings listed below are for public health professionals or the general public who are interested in becoming a contact tracer, case investigator or public health professional who already serve in these roles and are seeking to improve their knowledge.

This site may be updated as new resources become available.

Overall Training Goal: After completing the trainings listed below, individuals will be better equipped to serve in local and state health departments as contact tracers and case investigators.

Training Catalog

Making Contact: A Training for COVID-19 Contact Tracers

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  • Target Audience: General public
  • Description: Introductory online course for entry-level COVID-19 contact tracers, for use by health agencies in rapid training of new contact tracers. The training will be augmented by state/local specific training required to orient individuals to jurisdiction-specific protocols. This training focuses on building knowledge for remote contact tracing; a subsequent release will include a module on field services.

COVID-19 Contact Tracing

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  • Target Audience: General public
  • Description: The COVID-19 crisis has created an unprecedented need for contact tracing across the country, requiring thousands of people to learn key skills quickly. The job qualifications for contact tracing positions differ throughout the country and the world, with some new positions open to individuals with a high school diploma or equivalent. In this introductory course, students will learn about the science of SARS-CoV-2 , including the infectious period, the clinical presentation of COVID-19, and the evidence for how SARS-CoV-2 is transmitted from person-to-person and why contact tracing can be such an effective public health intervention. Students will learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in their communities. The course will also cover several important ethical considerations around contact tracing, isolation, and quarantine. Finally, the course will identify some of the most common barriers to contact tracing efforts — along with strategies to overcome them.

Every Contact Counts: Contact Tracing for Public Health Professionals

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  • Target Audience: Public health professionals seeking to improve their knowledge
  • Description: Contact tracing is an evidence-based way to slow the spread of infectious disease. It is the process of interviewing individuals who have been infected with a disease, identifying close contacts that they may have unknowingly exposed, and providing those contacts with the information needed to monitor their own health and prevent the continued spread of the illness. Learning effective contact tracing practices can help prevent further spread of COVID-19. This 90-minute online course developed by the Northwest Center for Public Health Practice in partnership with the Kansas Health Foundation will rapidly train public health workers in the subject of contact tracing. Within this module, you will learn more about what contact tracing is, why it is an effective tool to slow the spread of COVID-19, and how to practice contact tracing successfully.