Important update: Healthcare facilities
CDC has updated select ways to operate healthcare systems effectively in response to COVID-19 vaccination. Learn more
UPDATE
Given new evidence on the B.1.617.2 (Delta) variant, CDC has updated the guidance for fully vaccinated people. CDC recommends universal indoor masking for all teachers, staff, students, and visitors to K-12 schools, regardless of vaccination status. Children should return to full-time in-person learning in the fall with layered prevention strategies in place.
UPDATE
The White House announced that vaccines will be required for international travelers coming into the United States, with an effective date of November 8, 2021. For purposes of entry into the United States, vaccines accepted will include FDA approved or authorized and WHO Emergency Use Listing vaccines. More information is available here.
UPDATE
Travel requirements to enter the United States are changing, starting November 8, 2021. More information is available here.

Responder Stories

Responder Stories
Updated Nov. 30, 2021
Responders waiting in line to enter hospital

CDC has thousands of responders supporting the fight against the COVID-19 pandemic. Learn more about their unique stories.

CDC-INFO agent remotely handles COVID-19 inquiries from the public.
Human Connection

On March 2, 2020, CDC-INFO – CDC’s national contact center – became a 24/7 service and in the first month, agents handled over 34,000 calls and close to 57,000 emails about COVID-19. Over time, the number of agents surged from 50 to 500, and the average number of calls per day jumped from 900 to more than 1,600. Daily emails doubled. Agents are often the first to identify information gaps as they hear directly from the public where misinformation and confusion exist. CDC-INFO custom reports identify information gaps and misinformation and CDC-INFO staff work with CDC experts to update the tools that agents need to do their jobs well.

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