Health Care Providers and Systems

Health care providers are a community’s gateway to many health services. Providers, health care systems, and pharmacists are also trusted sources of information for many people. The resources on this page can help you recognize and respond to patients’ information and communication needs. The resources may also help other individuals and organizations identify common interests and opportunities to work with health care providers, health services organizations, and pharmacists.

Health Care Providers and Clinicians

  • Providing Health Literate Virtual Health Servicesexternal icon: Proceedings of a Workshop—in Brief (National Academies of Sciences, Engineering, and Medicine 2022)
    These proceedings summarize strategies for delivering health-literate virtual health services. The proceedings also summarize best practices for helping to ensure that people with low health literacy can get, understand, and act on health information and services provided via telehealth.

Health Care Systems and Facilities

  • Creating a Culture of Healthpdf iconexternal icon (The District of Columbia Healthy Communities Collaborative 2019)
    This document, developed via a collaboration among local hospitals, community health centers, and community members, includes strategies to improve health literacy, mental health, place-based care, and care coordination.
  • Health Literacy Universal Precautions Toolkitexternal icon (Agency for Healthcare Research and Quality 2010)
    This toolkit can help primary care practices reduce the complexity of health care, increase patient understanding of health information, and enhance support for patients of all health literacy levels.

Pharmacies and Pharmacists

Pharmacist explaining information to customer

Pharmacists are often sources of health information.


Page last reviewed: May 25, 2022