Breast Cancer: Capacity Building for Providers and Staff

What to know

The capacity building for providers and staff focus area includes tools and resources for health care staff to increase knowledge and skills, improve cancer screening practices, and monitor and report on screening performance.

Introduction

This page is part of the Breast Cancer Screening Change Package.

Change concepts are "general notions that are useful for developing more specific strategies for changing a process."1 Change ideas are evidence-based or practice-based "actionable, specific ideas or strategies."1 Each change idea is linked to tools and resources that can be used or adapted to improve cancer screening.

Note: See a list of acronyms used in this change package.

Change concept: Increase provider and staff knowledge, skills, and motivation to improve screening.

Promote continuing education opportunities to increase provider knowledge and skills.

Offer telementoring to help providers and staff stay current on screening recommendations, guidelines, practices, and approaches.

Train staff and providers on cancer screening and quality improvement.

Change concept: Prepare the clinical team.

Implement pre-visit planning into workflows.

Use clinical decision support tools to ensure that indicated screening orders or actions occur during the visit.

Change concept: Provide individual and system-level feedback on screening measures.

Use audits and feedback to measure and report on screening performance.

Monitor and evaluate screening performance at the provider and health care facility levels.

Establish and communicate screening performance goals at the provider and health care facility levels.

  1. This resource may contain some information that does not reflect the current US Preventive Services Task Force recommendations for breast cancer screening.
  1. Centers for Disease Control and Prevention. Tobacco Cessation Change Package. US Department of Health and Human Services; 2019.