Organization of Work:
Measurement Tools for Research and Practice
Other Measurement Resources
This Web page is a work in progress. It will be updated as we learn of
additional information resources for work organization measures (Web sites, texts,
and other information sources). Please send us an e-mail
with a description of other information sources not listed.
Please note: This list of resources does not constitute endorsement by the
National Institute for Occupational Safety and Health (NIOSH). This list is
provided with the goal of sharing information on measurement tools that may
be usefully applied in occupational health research.
Other Web-Based Information Resources on Work Organization Measures
Fields DL (2002) Taking the Measure of Work: A Guide to Validated Scales
for Organizational Research and Diagnosis. Thousand Oaks, CA: Sage
Content areas: organizational commitment, job characteristics,
person-organization fit, work-family conflict, job satisfaction, job
Miller DC and Salkind NJ (Eds.) (2002) Handbook of Research Design &
Social Measurement, 6th Edition. Thousand Oaks, CA: Sage Publications.
Content areas: social status scales, group structure and dynamics,
organizational structure (size, formalization, centralization),
job-related tensions, leadership, supervisory behavior, morale and job
satisfaction, alienation and anomie. Also includes chapters on
conducting evaluation research, basic research design, methods and
technique for collecting data, guide to statistical analysis, and
Lester PE and Bishop LK (2000) Handbook of Tests and Measurement in
Education and the Social Sciences, 2nd Edition. Lanham, MD: The Scarecrow
Content areas: alienation, change / innovation, climate, communication,
conflict management, culture, decision making / problem solving,
ethics, honesty / trust, interpersonal relations, job commitment, job
involvement, job satisfaction, leadership, mentoring, morale,
motivation, organizational assessment / effectiveness, organizational
structure, power / authority / control, autonomy, role conflict,
supervisory behavior, total quality management. Also includes measures
of anxiety/frustration, dogmatism, self efficacy, self esteem, gender
Bearden WO and Netemeyer RG (1999) Handbook of Marketing Scales:
Multi-Item Measures for Marketing and Consumer Behavior Research, 2nd
Edition. Thousand Oaks, CA: Sage Publications.
Content areas: job satisfaction, role perceptions / conflict, job
burnout / tension, performance measures, control and leadership,
organizational commitment, scales related to sales occupations, inter
and intra-firm influence and power. Also includes measures of marketing
and consumer behavior.
Peterson NG, Mumford MC, Borman WC, Jeanneret PR and Fleishman EA (Eds.)
(1999) An Occupational Information System For The 21st Century: The
Development Of The O*NET. Washington, D.C.: APA Books.
Content areas: include generalized work activity, work context:
taxonomy and measurement of the work environment, organizational
context, abilities, occupational interests and values, work styles,
occupation-specific descriptors, occupational descriptor covariates,
cross-domain analysis, occupational classification: using skills and
generalized work activity to create job families.
Rubin RB, Palmgreen P, and Sypher HE (Eds.) (1994) Communication Research
Measures: A Sourcebook. New Jersey: Lawrence Erlbaum Associates.
Content areas: measures of organizational communication, including
communication satisfaction, organizational communications scales and
audits, conflict management, team building, group communication,
mentoring, communication competence, communication load, communication
style, leadership, and organizational commitment. Also includes
measures of instructional communication, interpersonal communication
and mass communication.
Cook JD, Hepworth SJ, Wall TD and Warr PB (1981) The Experience of Work:
A Compendium and Review of 249 Measures and Their Use. New York: Academic
Content areas: overall satisfaction, specific satisfactions, alienation
and commitment, occupational mental health and ill heath, job
involvement and motivation, work values beliefs and needs, perceptions
of the job, work role, job content, organizational climate, leadership
practices, work group properties.
Van de Ven A. and Ferry D (1980). Measuring and Assessing Organizations.
New York: Wiley.
Content areas: introduction to organizational assessment, a process for
assessing organizations, methodology in constructing and evaluating OAI
(organizational assessment instruments), overall organizational context
and structure, the context and design of organizational units, the
context and design of jobs, external unit relationships, the
inter-organizational field, the revised organizational assessment
framework and instruments, glossary for the revised organization
assessment instruments, OAI unit supervisor questionnaire, OAI unit
member questionnaire, OAI focal unit questionnaire, OAI other unit
questionnaire, computing structural indices of inter-unit networks.
Price JL (1972) Handbook of Organizational Measurement. Massachusetts:
D.C. Heath and Company.
Content areas: absenteeism, administrative staff, alienation, autonomy,
centralization, communication, complexity, consensus, coordination,
dispersion, distributive justice, effectiveness, formalization,
innovation, mechanization, motivation, bases of power, routinization,
satisfaction, size, span of control, and succession.
Bonjean CM, Hill RJ and McLemore SD (1967) Sociological Measurement - An
Inventory of Scales and Indices. San Francisco, CA: Chandler Publishing
Content areas: achievement, achievement motivation, anomia and
alienation, aspirations, assimilation, authoritarianism, authority,
cohesion, complex organizations, conformity and deviance, consensus,
crime and delinquency, informal relations, innovation and diffusion,
interests, ethnocentrism, intergroup relations (including
discrimination and stereotypes), job satisfaction and morale,
leadership, occupational roles, small groups, social mobility, social
participation, socioeconomic status (includes occupational ratings,
prestige), status concern, and status consistency. Also includes
community, marital adjustment and courtship, education, family, health,
marital and family roles, mental abilities, neighborhood, social norms,
personal adjustment, personality, political attitudes and behavior,
religion, self image, societal characteristics, urban areas, and
DeMeuse, K. P. (1985). A Compendium of Frequently used Measures in
Industrial / Organizational Psychology. The Industrial-Organizational
Psychologist, 23, 53-59.
Content areas: employee alienation, employee needs (achievement,
affiliation), group-level attitudes and perceptions, job involvement,
job satisfaction, job / task complexity, leadership, organizational
climate, organizational commitment, organizational communication,
perceived stress, role ambiguity and conflict, union-related measures,
attitudes towards female employees, cognitive complexity, locus of
control, machiavellianism, protestant work ethic, self-esteem, social
desirability, Type A personality.
Bell D and Elias P (2003) The Definition, Classification and Measurement
of Working Time Arrangements: A Survey of Issues with Examples from
Practices in Four Countries. Conditions of Work and Employment Series No.
4. Geneva: International Labour Office. Available at:
Content areas: issues requiring statistics on working time
arrangements, changes in working time arrangements (evidence of change,
underlying factors, typology), statistics on working time arrangements
(flexibility, shiftwork, homeworking, EU developments), potential
improvements in national procedures (time of day statistics, weekly or
monthly work patterns, flexible work arrangements, next steps).
Robinson, J. P., Athanasiou, R., & Head, K. B. (1969). Measures of
Occupational Attitudes and Occupational Characteristics. Ann Arbor, MI:
Institute for Social Research, University of Michigan.
Content areas: general job satisfaction scales, occupation-specific job
satisfaction scales (managerial, scientist), satisfaction with specific
job features, concepts related to job satisfaction (alienation,
motivation, meaning), occupational values, leadership styles, other
work-relevant attitudes (unionization, government work, older workers,
disabled workers), vocational interest measures, occupational status
measures (SES, occupational ratings, class identification), status
inconsistency, occupational situs, social mobility, occupational