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Graphic: CDC-INFO You have questions? We have answers. CDC's national contact center and publications fulfillment system

Got questions? Ask CDC.

Looking for a publication? Visit CDC-INFO On Demand.

Does CDC have any trainings or job openings


Does CDC have any job openings, training, or fellowship opportunities?

What vaccines should I receive before traveling to

Travelers’ Health

What vaccines should I receive before traveling to an international destination?

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Diseases & Conditions

I have symptoms and want to know if I have a disease. What do my symptoms mean?

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Healthy Living

Why is it important to be physically active?


Holiday Closures

Memorial Day | Monday, May 28th, 2018


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TTY 888-232-6348

Monday – Friday
8:00 a.m. – 8:00 p.m. Eastern
In English or Spanish


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Send us your questions 24/7 using our email form.

Order CDC Publications

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Order or download free books, fact sheets, pamphlets, and educational materials at CDC-INFO On Demand.


CDC-INFO is CDC’s national contact center and publication fulfillment system. CDC-INFO offers live agents by phone and email to help you find the latest, reliable, and science-based health information on more than 750 health topics. CDC-INFO is here for you in emergencies, using additional agents and extended hours as needed to support CDC’s response.

Every day, CDC-INFO:

Text shown using an infographic reads, “Every day, CDC-INFO receives 6 letters, gets 250 emails, answers 1,000 calls, and distributes 24,000 pubs”

How CDC-INFO Supports CDC

The contact center answers about 380,000 inquiries a year, on more than 750 health and safety topics, including:

  • Seasonal flu,
  • Ebola,
  • Zika,
  • STDs, and
  • Immunizations.

Since receiving the first inquiries in 2005, CDC-INFO has responded to more than:

  • 3,942,585 telephone inquiries and
  • 732,258 pieces of correspondence.

CDC-INFO also receives hundreds of inquiries on various health promotion topics such as:

  • Autism,
  • Tobacco use, and
  • Breast cancer screenings.


CDC’s national publication fulfillment system 

  • Distributes more than 11,000 units per day and
  • Captures 3,000 document downloads per month from the CDC-INFO On Demand website.

All publications on CDC-INFO On Demand are available to the public free of charge, and many are available for immediate download.