Frequently Asked Questions and Troubleshooting

Enrollment in v-safe for the mpox vaccine will close on March 21, 2023. As with all vaccines used in the United States, CDC will continue to monitor the safety of mpox vaccines and ensure that those affected and at risk of mpox have access to the services they need. 

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Have questions about v-safe or need help?

Contact CDC-INFO:
Available Monday-Friday 8:00 AM – 8:00 PM ET
Call 800-CDC-INFO (800-232-4636) TTY 888-232-6348