Services Program

Workers in the Services sector

The Services Program provides leadership to prevent work-related injuries, illnesses and fatalities among the nation’s 73 million service workers. The Services Program works with partners in industry, labor, and trade associations to reduce traumatic injuries in targeted subsectors and address emerging issues.

Featured Items

Dampness and Mold Assessment Tools for School Buildings and General Buildings – The health of those who live, attend school, or work in damp buildings has been a growing concern through the years due to a broad range of reported building-related symptoms and illnesses. These tools can be used to help assess areas of dampness in buildings and to help prioritize remediation of problems areas.

Effectiveness of a Slip-Resistant Footwear Program for Food Service Workers – Slips, trips and falls are the second leading cause of work-related injuries in the United States. Service workers experience elevated rates of slips, trips, and falls compared to the rate for workers across all industries. This study conducted a cluster randomized trial to examine the effectiveness of a no-cost-to-workers, slip-resistant footwear program. The program was found to significantly reduce slipping-related injuries among food service workers.

Opioids in the Workplace – The effects of opioid use and misuse are not isolated to work or home environments, and the potential for addiction may be preceded by injuries that happen in the workplace, with the consequences affecting both an individual’s working life as well as their home life. The personal care and service occupational group had significantly higher numbers of drug overdose deaths according to a 2018 analysis. NIOSH has gathered resources for workers and employers on this topic page including our most recent and relevant publications.

Page last reviewed: November 8, 2019