Listeria Outbreak Linked to Ice Cream

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Posted September 1, 2023

The outbreak strain of Listeria was found in a second brand of ice cream: “Ice Cream House” brand. In addition to the previously recalled “Soft Serve On The Go” ice cream cups, do not eat any products with the “Ice Cream House” logo.

Fast Facts
  • Illnesses: 2
  • Hospitalizations: 2
  • Deaths: 0
  • States: 2
  • Recall: Yes
  • Investigation status: Active
Various types of ice cream in small cups.
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Recalled Food

“Ice Cream House” Ice Cream and Frozen Dessert Products

  • All dairy ice cream and non-dairy frozen dessert products with the “Ice Cream House” logo, including:
    • Ice cream and sorbet
    • Cakes, logs, pies, and novelty items
    • See recall notice for a full list of products
  • Sold at:
    • Ice Cream House store locations in Brooklyn, NY
    • Grocery stores in New Jersey, New York, and Ohio

“Soft Serve On The Go” Ice Cream Cups

  • Flavors include:
    • Vanilla chocolate
    • Caramel
    • Parve vanilla chocolate
    • Peanut butter lite
    • Razzle
    • Sorbet strawberry mango
  • Sold nationwide at many types of stores, including:
    • Grocery stores
    • Convenience stores
    • Canteens

The outbreak strain of Listeria was found in an “Ice Cream House” mini dessert cigar (a novelty ice cream product) and “Soft Serve On The Go” ice cream cups. Both brands of ice cream products are made at The Ice Cream House.

What You Should Do
  • Do not eat recalled ice cream and frozen dessert products.
    • Check your freezers. Listeria can survive at freezing temperatures.
    • Throw them away or return them to where you bought them for a refund.
  • Call a healthcare provider right away if you have these symptoms after eating recalled ice cream and frozen dessert products:
    • Pregnant people usually have fever, muscle aches, and tiredness.
    • People who are not pregnant usually have fever, muscle aches, and tiredness. They may also get a headache, stiff neck, confusion, loss of balance, or seizures.
  • Contact the company if you have any questions or concerns about the recalled ice cream and frozen dessert products:
What Businesses and Institutions Should Do
  • Businesses and institutions, including long-term care facilities and hospitals, should not sell or serve recalled ice cream and frozen dessert products.
    • Many of your patients or clients could be at higher risk for Listeria illness (65 years or older, have a weakened immune system, or are pregnant).
  • The recalled “Soft Serve On The Go” ice cream cups were distributed by Real Kosher Ice Cream:
    • Within the United States to businesses including grocery stores, long-term care facilities, nursing homes, schools, and camps.
    • Internationally to Belgium, Brazil, Canada, Mexico, and the United Kingdom.
Listeria Symptoms
  • Listeria is especially harmful to people who are pregnant, aged 65 or older, or with weakened immune systems. This is because Listeria is more likely to spread beyond their gut to other parts of their body, resulting in a severe condition known as invasive listeriosis.
    • For people who are pregnant, Listeria can cause pregnancy loss, premature birth, or a life-threatening infection in their newborn.
    • For people who are 65 years or older or who have a weakened immune system, Listeria often results in hospitalization and sometimes death.
  • Symptoms usually start within 2 weeks after eating food contaminated with Listeria, but may start as early as the same day or as late as 10 weeks after.
    • Pregnant people usually have fever, muscle aches, and tiredness.
    • People who are not pregnant usually have fever, muscle aches, and tiredness. They may also get a headache, stiff neck, confusion, loss of balance, or seizures.
  • For more information about Listeria, see the Listeria Questions and Answers page.
Investigation Details
Map
Timeline
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