Purpose
The CDC Funded Recipient Experience Survey is helping CDC enhance the experience of organizations who receive CDC grants and cooperative agreements. The survey is part of the CDC Moving Forward initiative. CDC Moving Forward is transforming how the agency operates—by refining and modernizing its structures, systems, and processes.
About the Survey
The CDC Funded Recipient Experience Survey will help CDC understand how well our support and services meet state, tribal, local, and territorial funded recipients' needs within the grants management lifecycle. The 2024 survey was available to complete May 29-June 28, 2024, and the responses are now being analyzed. CDC will share summary findings of the 2024 CDC Funded Recipient Experience Survey here and with outreach to recipients and public health partners by the end of 2024.
Frequently Asked Questions
Who received an invitation to participate in the 2024 CDC Funded Recipient Experience Survey?
Staff in state, tribal, local, and territorial public health departments (or agencies that provide public health services on their behalf) who were the principal investigator or project director (PI/PD) for at least one CDC-funded or CDC-managed grant or cooperative agreement (including domestic research and non-research awards) that was active in December 2023.
Will the survey results be publicly available?
Yes. CDC will share summary findings of the 2024 CDC Funded Recipient Experience Survey with recipients and public health partners in a webinar on October 23, 2024. We welcome you to register here.
How will CDC use the information generated from the CDC Funded Recipient Survey?
CDC will use results from the CDC Funded Recipient Experience Survey to improve its grants management support and services—and reduce burden on funded recipients. This could include better supporting recipients in the application and award process, in communications, in training and technical assistance, and much more. CDC will work with agency centers, institutes, and offices to ensure that recipients' feedback is used in meaningful, enterprise-wide ways.
What kinds of questions were on the 2024 CDC Funded Recipient Experience Survey?
The 2024 CDC Funded Recipient Experience Survey asked about CDC grants management lifecycle topics. These included the application and award process, grant monitoring, reporting requirements, training and technical assistance, and communication.
Where can I access the survey instrument?
You can access the survey instrument as part of the Office of Management and Budget package here.
Who administered the survey?
The CDC Office of Data Reporting and Evaluation in the Public Health Infrastructure Center contracted with CFI Group, the founding partner of the American Customer Satisfaction Index (ACSI) methodology, to administer the survey. CFI will analyze the data in aggregate and provide results to CDC.
What email did the survey links come from?
Unique survey links came from noreply@qemailserver.com.
Will answers to the CDC Funded Recipient Experience Survey affect organizations' current or future funding from CDC?
No. To protect participants, the third party that administered the survey (CFI Group) will take out identifiers and not put names on the survey responses that anyone in CDC sees. And when CFI Group shares the survey results within CDC, they will group everyone's answers together. That way, no one can link participants' identities to individual survey responses.
What do I do if I think I should have received a survey invitation?
This survey was intended for state, tribal, local, and territorial agency PIs and PDs for CDC awards active in December 2023. If you feel you should have been invited to take the 2024 CDC Funded Recipient Survey, please email Recipient-Survey@cdc.gov.
For More Questions
For questions about the CDC Funded Recipient Experience Survey, please email Recipient-Survey@cdc.gov.