Quality Training Standards

Ensure your training meets CDC Quality Training Standards [PDF – 137 KB] by using the UPDATED! Quality Training Developer Checklist [PDF – 94 KB] during training development. The standards are broad enough to encompass any type of training topic or format. See examples of trainings that meet the standards using the CDC Quality Training Standards search filter in CDC TRAIN, CDC’s online learning management system.

Your training must meet all eight standards to be a CDC Quality Training.

CDC Quality Training Standards: Training Developer Checklist

This checklist is for training developers to use throughout the planning and development process to ensure their training meets CDC’s Quality Training Standards. Many of these standards align with the Training Effectiveness Predictors [PDF – 118 KB], which summarizes published evidence on transfer of learning.

Instructions

Listed below are the related training attributes for each Quality Training Standard. A quality training is one that meets all eight standards. To meet a standard, your training must address each required attribute. Also your training should address the additional attributes (listed below the required attributes) if they apply to your specific learners or training goals. Check the box for each attribute you addressed in development of your training.

1 Training NEEDS ASSESSMENT informs training development
    • Consider a simple or complex approach.
      • Complex approaches might include collecting new data through surveys and interviews.
      • Simple approaches might include looking at existing data or literature or talking to a few key informants.
    • Identify and confirm the training goal with key partners.
    • Assess opportunities to build trust, engage, and advance equity through training.
    • Identify and describe learners (and community if appropriate).
    • Identify barriers and facilitators for training delivery to ensure inclusion and accessibility (e.g., language, technology, or location).

Some trainings may require additional attributes. Consider if the following apply to your training:

2 Training includes LEARNING OBJECTIVES

Some trainings may require additional attributes. Consider if the following apply to your training:

3 Training content is ACCURATE AND RELEVANT
    • Include real-world examples that support the content.
    • The SME(s) should ensure that content is accurate based on best-available evidence and up-to-date.
    • The SME(s) should review for bias and ensure possible biases (including commercial bias) are minimized and mitigated (e.g., content changed and conflicts of interest disclosed).
    • Review may include evidence-based practice, peer review journals, best practices, or SMEs’ input.
    • Update or remove content in a timely manner.

Some trainings may require additional attributes. Consider if the following apply to your training:

4 Training includes opportunities for LEARNER ENGAGEMENT

Some trainings may require additional attributes. Consider if the following apply to your training:

5 Training is designed for USABILITY AND ACCESSIBILITY
    • Develop easy and user-friendly navigation or materials.
    • Ensure that navigation or materials allow learners flexibility to access content that that they need.
    • Organize concepts in logical sections.

Some trainings may require additional attributes. Consider if the following apply to your training:

    • Ensure that links are functional.
    • Provide technical support.

6 Training EVALUATION informs improvement
    • Include open-ended feedback, if possible.
    • Plan to use process evaluation data and learner feedback for ongoing quality improvement.
    • Make recommendations for training content, delivery methods, and learning activities that fill gaps with focus on areas with greatest need, including the need to advance equity.

Some trainings may require additional attributes. Consider if the following apply to your training:

7 Training includes opportunity for LEARNER ASSESSMENT
    • Use different question formats, such as multiple choice, matching, listing, reordering, and sorting.

Some trainings may require additional attributes. Consider if the following applies to your training:

8 Training includes FOLLOW-UP SUPPORT for the learner
    • Use a simple or complex approach that includes at least one resource for posttraining support.
      • Simple approaches include providing contact information for help, tip sheets and other resources for more information, and access to other learners for peer support.
      • Complex approaches include conference calls, webcasts, coaching, homework assignments, accountability partners, communities of practice, and reminders such as emails and quizzes provided some time after the training.
    • Choose an approach that is socially and contextually relevant to learners (e.g., consider learners’ availability and access to technology).

Some trainings may require additional attributes. Consider if the following applies to your training: