Commercial Establishments

Note: This information supersedes the “Issuing and Rescinding a Boil Water Advisory” portion of the Cryptosporidium and Water Handbook.

During a Boil Water Advisory

Do not serve or consume:

water that has not been disinfected,
ice or drinks made with water that has not been disinfected, or
raw foods rinsed with water that has not been disinfected.

Discontinue service of equipment with water line connections (e.g., post-mix beverage machines, spray misters, auto-fill coffee/tea makers, instant hot water heaters, ice machines, etc.).

Discard ice made prior to the boil water advisory issuance and discontinue making ice. Use commercially-manufactured ice.

All employees with diarrheal illness should be regulated by standard rules of exclusion from work.

For drinking water, use:

commercially-bottled water
and/or water that has been disinfected for Cryptosporidium by:
- boiling at a rolling boil for 1 minute (at altitudes greater than 6,562 feet (>2,000 m), boil water for 3 minutes), or
- distilling
and/or water hauled from an approved public water supply in a covered sanitized container
and/or water from a licensed drinking water hauler truck.

Note: Although chemicals (e.g., bleach) are sometimes used for disinfecting small volumes of drinking water for household use, chemical disinfection is generally not recommended for commercial establishments because of the lack of onsite equipment for testing chemical residuals. Furthermore, Cryptosporidium is poorly inactivated by chlorine or iodine disinfection. Cryptosporidium can be removed from water by filtering through a reverse osmosis filter, an “absolute one micron” filter, or a filter certified to remove Cryptosporidium under NSF International Standard #53 or #58 for either “cyst removal” or “cyst reduction.” (see A Guide to Water Filters for more information) However, unlike boiling or distilling, filtering as just described will not eliminate other potential disease-causing microorganisms, such as bacteria and viruses.

For cooking and food preparation:

Discard any ready-to-eat food prepared with water prior to the discovery of the water contamination.
Prepare/cook ready-to-eat food using the drinking water alternatives listed above and/or restrict the menu to items that do not require water.

For equipment/utensils/tableware in cooking and food preparation:

Use single service/use articles and/or clean and sanitize equipment/utensils/tableware using the drinking water alternatives listed above. Follow the established procedures to wash, rinse, and sanitize.
Cryptosporidium on equipment/utensils/tableware may be disinfected using dishwashing machines that have a dry cycle or a final rinse that exceeds 113°F for 20 minutes or 122°F for 5 minutes or 162°F for 1 minute.
Discontinue operations when inventories of clean equipment/utensils/tableware are exhausted.

For handwashing:

Wet your hands with the drinking water alternatives listed above and apply soap.
Lather your hands by rubbing them together with the soap. Be sure to lather the backs of your hands, between your fingers, and under your nails.
Rinse your hands well under running water – if running water is not available, water may be poured on your hands by another person.
Dry your hands using a clean towel or air dry them.

Note: Cryptosporidium is not killed by alcohol gels and hand sanitizers. Soap and disinfected water are specifically recommended for preventing cryptosporidiosis.

When The Boil Water Advisory is Cancelled

Make sure equipment with water line connections (e.g., filters, post-mix beverage machines, spray misters, auto-fill coffee/tea makers, instant hot water heaters, ice machines, glass washers, dishwashers, etc.) is flushed, cleaned, and sanitized according to manufacturers’ instructions.
Managers of large buildings with water-holding reservoirs should consult their facility engineer and health department about draining the reservoir.
Flush pipes and faucets. Run cold water faucets continuously for at least 5 minutes.
Flush drinking fountains. Run water continuously for at least 5 minutes.
Run water softeners through a regeneration cycle.
Drain and refill hot water heaters set below 113°F.
Change all point-of-entry and point-of-use water filters, including those associated with equipment that uses water.