CDC TRAIN Facts and Questions (FAQs)

What is CDC TRAIN?

CDC TRAIN is an external learning management system — a learning resource for public health professionals and an affiliate of the Public Health Foundation TrainingFinder Real-time Affiliate Integrated Network (TRAIN). CDC TRAIN is available to learners across the public health community including public health practitioners, healthcare professionals, laboratorians, epidemiologists, veterinarians, first responders, educators, and students.

How do I find CDC TRAIN?

CDC TRAIN can be found at http://cdc.train.org

How do I register to be a learner on CDC TRAIN?

Go to http://cdc.train.org, select the Create an Account button on the left side of the page, and follow the directions. CDC TRAIN accounts are free of charge.

How can I find out more about CDC TRAIN?

Please refer to the HELP tab on CDC TRAIN for more information.

What if I already have a TRAIN account?

Great! You can add CDC as a group to your existing TRAIN account:

• Log in
• Go to My Account
• Select the Groups tab
• Click the Select Groups button next to the CDC Portal label
• Complete the Group selection process - to select more than one CDC TRAIN community of practice or other CDC groups use the Advanced setting
• Click on the Submit button
• Click on the Save and Back button
• TRAIN may ask you to select a Primary group – select a Primary group and click Continue

Adding CDC to your groups will not change your TRAIN affiliation, but will grant you access to CDC TRAIN posted content, such as CDC Announcements, Resources, and Discussion Boards.

What if I forgot my password to CDC TRAIN?

Go to http://cdc.train.org (or to your own TRAIN portal), enter your login name, and select the Forgot Password Link, located immediately below. You will be prompted to answer your secret question response, then your password will be displayed. Please refer to the HELP tab in CDC TRAIN for more information.

Who do I contact if I need technical assistance for CDC TRAIN?

If you are logged in, contact information can be found by selecting the HELP tab in TRAIN. Also, you can email the CDC TRAIN team at train@cdc.gov or your own TRAIN Administrator, if you are part of a different TRAIN portal.

If you have a problem with a particular course, please contact the course contact person listed in the Course Details page on CDC TRAIN under the Contacts tab

How can my organization become a course provider on CDC TRAIN?

CDC program offices, grantees, and partners can become CDC TRAIN course providers by following the steps below.

1. From the pre-login page at http://cdc.train.org, click on the Become Provider button on the bottom left.
2. Complete the application form using organizational information, not an individual’s information.

You will be notified of approval within one week. If your organization is not affiliated with CDC, you can complete the TRAIN application on your state’s TRAIN portal or on the TRAIN National website at http://www.train.org.

What if I have additional Questions not answered on this page?

If you have any additional questions, please contact Train@cdc.gov