Phase 4: New Site Steps to Operate

A CDC job aid to support site administrators


Operate is the fourth and final onboarding phase for the NSSP BioSense Platform. These steps will ensure a facility is ready for routine operation following activation and connection to the production environment.

A funnel with a gear at the top on a blue background


This content is part of a series of online job aids related to onboarding. These resources are meant to be used together along with New Site Onboarding — The Complete Guide.

Download this job aid: Phase 4: New Site Steps to Operate

This guide will take site administrators through the activities that NSSP participants conduct when a facility is in production. Once your facility has completed activation and is connected to the production environment, your facility is ready for routine operation. Sometimes the site administrator will oversee the feed administrator's tasks.

Graphic showing onboarding phases
During the Operate Phase, site administrators monitor feeds, facility connections, and data quality.
STEP 1: Monitor feed, facility connections, and data quality by using NSSP tools such as:
  • Data Quality Dashboard
  • Data Quality on Demand
  • Posit Workbench/RStudio
  • SAS Studio
STEP 1: Monitor feed and facility connections.
STEP 2: Monitor NSSP feed and facility alerts. STEP 2: Provide ongoing support for connection issues.
STEP 3: Review monthly reports on data timeliness, validity, and completeness. Set annual targets for improving data quality. STEP 3: Respond to data quality investigations and data quality improvement requests.
STEP 4: Engage with NSSP onboarding team and site administrator as needed to bring new facilities onboard and improve data quality.
STEP 5: Respond to NSSP investigations and requests to improve data quality.
STEP 6: Perform a process review to identify strengths and weaknesses of the completed onboarding process. Report feedback to the onboarding team via NSSP Service Desk.