Help & FAQs
Submitting Specimens to CDC
Here are some important DOs and DON’Ts that highlight common errors users make with the CDC 50.34 Specimen Submission Form. Please take a look.
If you have a question and don’t see it here, scroll down to the Frequently Asked Questions (FAQs) section below. If you still don’t have your answer, email or call the Infectious Diseases Specimen Submission (IDSS) Help Desk.
- Complete one form for each specimen you submit
- Fill out the form electronically
- Print front and back pages of the form at the same time
- For submitters outside of the SPHL, please contact your local SPHL for assistance in completing the submitter information on the 50.34 Form
- Use unofficial submitter information in the State PHL block of the form, such as your own name, email, phone #, etc.
- Submit multiple specimens using one form
- Handwrite or place labels/stickers on the form
- Print front and back pages of the form at different times (doing this disables the barcodes from being scanned by CDC)
- Send specimens directly to CDC without permission of your SPHL
The Infectious Diseases Specimen Submission (IDSS) Help Desk serves as the central point of contact for submitters of specimens who have questions or issues related to submitting specimens to CDC, including completing and submitting the CDC 50.34 Specimen Submission Form and using the Test Directory for selecting specific test orders. Questions regarding the detailed information contained within a test order should be addressed to the contact person listed for that test order.
Contact us at:
- Email: CDC_ID_lab_info@cdc.gov
- Phone (Toll free): 1-855-612-7575
- The IDSS Help Desk hours of operation are: 8:00 a.m. to 5:00 p.m. EST, Monday-Friday; closed on federal holidays.
The CDC Infectious Diseases Laboratories offer various services for laboratory testing. CDC often receives inquiries regarding information concerning submission forms, testing services, and laboratory reporting. Below is a list of inquiries and responses pertaining to these services. This list will be updated as more inquiries are received, and responses are complete.
- CDC 50.34 Specimen Submission Form General Information
- Downloading the CDC 50.34 Specimen Submission Form
- Barcodes and Expirations on the CDC 50.34 Specimen Submission Form
- Submitter Information for the CDC 50.34 Specimen Submission Form
- Filling in the CDC 50.34 Specimen Submission Form
- Infectious Diseases Laboratory Test Directory
- Infectious Diseases Laboratory Reporting General Information
- Infectious Diseases Laboratory eReporting
- Distribution of Infectious Diseases Laboratory eReports