CDC Funded Recipient Experience Survey

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The CDC Funded Recipient Experience Survey is helping CDC enhance the experience of organizations with CDC-funded and CDC-managed grants and cooperative agreements.

About the Survey

The CDC Funded Recipient Experience Survey will help CDC understand how well our support and services meet state, tribal, local, and territorial funded recipients’ needs within the grants management lifecycle. The survey is part of the CDC Moving Forward initiative. CDC Moving Forward is transforming how the agency operates—by refining and modernizing its structures, systems, and processes.

Frequently Asked Questions

How will CDC use the information generated from the survey?
CDC will use results from the CDC Funded Recipient Experience Survey to improve its grants management support and services—and reduce burden on funded recipients. CDC will work with agency centers, institutes, and offices to ensure that recipients’ feedback is used in meaningful, enterprise-wide ways. For example, CDC will share survey results with the CDC:

  • Project officer community
  • Grants Governance Board
  • Workforce Governance Board

Who will receive an invitation to participate in the CDC Funded Recipient Experience Survey?
A contractor, CFI Group, will invite principal investigators and project directors (PIs and PDs) designated in a notice of award for at least one CDC-funded or CDC-managed grant or cooperative agreement to participate in the survey. These grants and cooperative agreements include ones that are:

  • Active in CDC’s GrantSolutions system as of December 4, 2023.
  • For state, tribal, local, or territorial (U.S. territory or freely associated state) agencies or their bona fide agents.
  • For domestic research or non-research activities.

Who is administering the survey?
The CDC Office of Data Reporting and Evaluation in the Public Health Infrastructure Center is contracting with CFI Group, the founding partner of the American Customer Satisfaction Index (ACSI) methodology, to administer the survey. CFI will distribute the survey, collect responses, analyze data in aggregate, and provide results to CDC.

What kinds of questions are on the CDC Funded Recipient Experience Survey?
The CDC Funded Recipient Experience Survey asks about CDC grants management lifecycle topics. These include the application and award process, grant monitoring, reporting requirements, training and technical assistance, and communication. The survey is as short as possible to learn the most about recipients’ experiences.

Will answers to the CDC Funded Recipient Experience Survey affect organizations’ current or future funding from CDC?
To protect participants, the third party administering the survey (CFI Group) will take out identifiers and not put names on the survey responses that anyone in CDC sees. And when CFI Group shares the survey results within CDC, they group everyone’s answers together. That way, no one can link participants’ identities to individual survey responses.

For More Questions

For questions about the CDC Funded Recipient Experience Survey, please email Recipient-Survey@cdc.gov.