- Section 1: Developing Documents for a Patient Notification
- Section 2: Planning Media and Communication Strategies
- Writing for Media
- Spokesperson Preparation
- Media & Patient Notification Letters
- Conducting a Successful Press Conference or Media Opportunity
- Section 3: Establishing Communication Resources
- Example Q/A Resources
- Section 4: Best Practices in Conducting Patient Notifications
- Additional Resources
Risk Communication Resources
- Reynolds B. 2014, Crisis and Emergency Risk Communication pdf icon[PDF – 462 pages]. CDC, Atlanta GA
- Conway J, Federico F, Stewart K, Campbell MJ. Respectful Management of Serious Clinical Adverse Eventsexternal icon (Second Edition). IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2011. Available on www.IHI.org.
- Navy Environmental Health Center Risk Communication Primer pdf icon[PDF – 30 pages]external icon
- A Primer on Health Risk Communication Principles and Practices, ATSDR.
Health Department Patient Notification Reports
- Outbreak of Hepatitis C at Outpatient Surgical Centers pdf icon[PDF – 266 pages]external icon Public Health Investigation Report, December 2009.
- Bloodborne Virus Investigationexternal icon County of Santa Barbara.
Page last reviewed: December 6, 2013