Goal 4: Develop CDC’s IT Workforce of the Future
- Message from the Chief Information Officer
- Public Health and IT Environment
- IT Strategic Plan Goal and Objective Overview
- Goal 1: Modernize and Innovate
- Goal 2: Enhance Data Capabilities and Services
- Goal 3: Advance Data and Information Security Protections
- Goal 4: Develop CDC’s IT Workforce of the Future
- Goal 5: Enhance IT Investment Management and Governance
- IT Strategic Plan in Action
The need to provide state-of-the-science analysis and insight requires both the availability of modern tools and a technologically skilled workforce. The fields of public health and IT are inextricably linked by the fact that both are being transformed by the new and emerging technologies that require a digitally skilled workforce to harness their promised benefits. CDC has created a “CDC 2030 Workforce” initiative chartered with identifying and defining the skills and workforce of the future while creating the tactical action plans required to make this future a reality. The workforce development strategies explicitly focused on the IT workforce are part of the “CDC 2030 Workforce” initiative’s tactical plan, including identification of desirable skills and employee experiences that advance digital competency and sustain agency workforce engagement and participation.
Objective 4.1: IT- and Data-Savvy Workforce: Support IT workforce development opportunities to enable agency data and technology modernization.
CDC requires an IT workforce with the knowledge, skills, and resources to continuously learn and apply emerging technologies that advance the public health mission. Developing “in-house” expertise within emerging technology specialties such as AI, robotic process automation (RPA), or even more established areas such as cloud computing will allow CDC to improve public health outcomes in ways that are simply not possible today. To ensure availability of the right IT expertise, the agency will establish IT workforce development plans and curricula that allow employees to acquire and continue to develop necessary skills. This objective builds on existing efforts, such as the Public Health Informatics Fellowship Program (PHIFP) and the Data Academy, to increase workforce data and IT competencies and enhance CDC’s and our partners’ ability to solve complex public health problems. A continuous learning approach ensures that CDC can take advantage of technology to advance the public health mission today and remain adaptable to the opportunities and challenges that will accompany tomorrow.
Objective 4.2: Enhanced Employee Experience: Cultivate a sustainable IT workforce that is engaged, creative, and forward-looking in ideas and actions.
Outcome and Mission Impact:
The efforts outlined in this modernization strategy cannot be executed or sustained without ensuring that the right skills exist to implement the necessary changes and deliver on the promise of advancing technology. A strengthened IT workforce–composed of highly skilled, well-trained IT professionals–will allow CDC to respond agilely to changes in the technological landscape that affect public health. However, organizations struggle with digital disruption not just because of the speed of technological change, but also because of the unevenness with which new technologies can be absorbed and assimilated across organizations. To expand the agency’s “absorption capacity,” another outcome of this goal will be to provide the incentives and tools that encourage a mindset of continuous learning. This means that CDC’s IT workforce will be prepared to test fast, learn fast, and scale fast as new technologies and approaches come available to advance public health outcomes.
The Office of the Chief Information Officer is part of CDC’s Office of the Chief Operating Officer.