7. Management of Potentially Infectious Exposures and Illnesses
Infection Control in Healthcare Personnel: Infrastructure and Routine Practices for Occupational Infection Prevention and Control Services (2019)
For healthcare organization leaders and administrators
Implement sick leave options for healthcare personnel that encourage reporting of potentially infectious exposures or illnesses, appropriate use of sick leave, and adherence to work restrictions.
For occupational health services leaders and staff
Develop, review, and update when necessary policies and procedures about healthcare personnel exposure and illness management services that:
Include methods to provide job-related exposure and illness management services.
Establish a timely, confidential, and non-punitive mechanism for healthcare personnel to report potentially infectious exposures and access exposure and illness management services 24 hours a day and 7 days per week.
Include sick leave options that encourage reporting of potentially infectious exposures and illnesses and that discourage presenteeism.
Facilitate access to clinical providers with expertise in exposure and illness management who are available 24 hours a day and 7 days per week.
Facilitate prompt access to laboratory testing and treatment for managing exposures and illnesses.
Describe work restrictions for exposed or ill healthcare personnel that:
Specify methods of communication between occupational health services, healthcare personnel, and others (e.g., human resources, managers) about work restrictions.
Identify how work restrictions are imposed and healthcare personnel are cleared for return to work.
Define criteria, methods, and individuals responsible for reporting potentially infectious exposures and illnesses or suspected infectious outbreaks to internal departments and external authorities.
Provide or refer healthcare personnel who have sustained job-related potentially infectious exposures or illnesses for prompt management that includes:
Evaluating the exposed or ill healthcare personnel.
Evaluating the exposure incident and source, including whether the source was potentially infectious and whether others remain at risk.
Arranging for any needed testing.
- risk of exposure or illness,
- options for and risks and benefits of postexposure prophylaxis or treatment,
- need for specialty care,
- follow-up testing and treatment,
- work restrictions, if indicated,
- risk of transmitting infections to others and methods to prevent transmission, and
- signs and symptoms of illness to report after an exposure, including potential side effects of prophylaxis.
Offering prophylaxis or treatment, if indicated.
Offering prophylaxis or treatment, if indicated
- ADA = Americans with Disabilities Act
- CDC = Centers for Disease Control and Prevention
- FDA = Food and Drug Administration
- FMLA = Family and Medical Leave Act (of 1993)
- HCO = Healthcare Organization
- HCP = Healthcare Personnel
- HIPAA = Health Insurance Portability and Accountability Act
- HIV = Human Immunodeficiency Virus
- OHS = Occupational Health Services
- OSHA = Occupational Safety and Health Administration
- PPE = Personal Protective Equipment
HCP can be exposed to potentially infectious blood, tissues, secretions, other body fluids, contaminated medical supplies, devices, and equipment, environmental surfaces, or air in healthcare settings. Mechanisms of occupational exposures include percutaneous injuries such as needlesticks, mucous membrane or non-intact skin contact via splashes or sprays, and inhalation of aerosols. HCP can also be exposed to infectious diseases in the community and risk transmitting them to others at work.
Appropriate management of potentially infectious exposures and illnesses among HCP can prevent the development and transmission of infections. Effective management of exposures and illnesses includes promptly assessing exposures and diagnosing illness, monitoring for the development of signs and symptoms of disease, and providing appropriate postexposure or illness management. Providing exposure and illness management services also affords the opportunity for counseling to address HCP concerns about issues such as potential infection, adverse effects of postexposure prophylaxis, and work restrictions.
A substantial number of potentially infectious exposures occur in the workplace, despite longstanding regulations and guidelines in place for their prevention,[1-4] and providing timely and effective exposure management services can be challenging. Bloodborne pathogen exposures among HCP subpopulations, including trainees, technicians, surgeons, medical staff, and nurses, are significantly underreported.[5-7] Time constraints, fear of reprimand, lack of information on how to report exposures, and cost coverage of exposure management have been identified as factors in not reporting exposures. While many HCP may be guaranteed cost coverage for job-related exposure and illness by workers’ compensation laws, not all HCP, such as volunteers and trainees, may have this benefit.
Off-site services can be a barrier to accessing care if they are inconveniently located. When timeliness is critical for provision of prophylaxis or expert consultation and management (see Expert consultation and management services), such as after a needlestick injury from an HIV-infected source, off-site services may not be sufficient.
Identifying whether an exposure to an infectious disease has occurred can be challenging and depends upon eliciting the circumstances of the (sometimes remote) exposure incident, including where, when, and how the exposure occurred, the duration and extent of the exposure, and whether appropriate PPE was used and functioned correctly. Some guidelines provide disease-specific guidance on how to determine if an occupational exposure has occurred.[8,9]
Efficient management of HCP exposures can benefit from procedures that streamline and enable HCP exposure reporting and service access. Patient care processes are an important aspect of HCP exposure management. For example, some HCO request patients to sign an advance release that allows for bloodborne pathogen testing should an HCP exposure occur during the course of their care.
Treatment and containment of infectious illnesses in HCP can protect patients and coworkers from infection. Occupationally- and community-acquired infections can both be of concern. A prominent issue is “presenteeism;” that is, HCP reporting to work when sick. Whether because of individual work ethic, local culture (e.g., unwillingness to disappoint colleagues), or financial pressures such as a lack of paid sick leave or policies that combine sick leave and vacation days, presenteeism puts others at risk. Eliciting reasons for HCP presenteeism may inform methods to reduce the problem. Developing policies that discourage presenteeism can be challenging, as contractual staff employers and self-employed HCP may have different rules about missing work.
Selected federal requirements for exposure and illness management
Federal requirements affect the delivery of exposure or illness management services. Affected services include:
Employer inquiry about infectious illnesses among HCP
- The ADA limits if and how employers may ask employees about medical problems, illnesses, and potential disabilities.
Provision of exposure or illness management services
- The OSHA Bloodborne Pathogens standard contains requirements for the provision of job-related exposure and illness management services related to bloodborne pathogens.
Notification of HCP potentially exposed to infectious pathogens
- The Ryan White HIV/AIDS Treatment Extension Act of 2009 mandates notification of emergency response personnel possibly exposed to selected infectious diseases. In accordance with this Act, CDC maintains a list of infectious disease exposures that must be reported to emergency response personnel, as well as reporting requirements.
- The ADA contains provisions that affect how work restrictions are applied. Employers are required to provide reasonable accommodation so that HCP can perform the essential functions of their job.
- Work restrictions are typically communicated to appropriate individuals and HCO authorities, such as supervisors and human resources departments, while maintaining the HCP right to privacy. The HIPAA Privacy Rule provides federal protections for individually identifiable health information held by covered entities and their business associates and gives individuals an array of rights with respect to that information. Detailed information on the HIPAA Privacy Rule can be found on the U.S. Department of Health and Human Services website “Health Information Privacyexternal icon”.
- The Family and Medical Leave Act of 1993 (FMLA) entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage under the same terms and conditions as if the employee had not taken leave. The FMLA provides specific leave time allowances, as long as they meet specific criteria. Details regarding employee eligibility and covered employers are available on the U.S. Department of Labor website “Fact Sheet #28: The Family and Medical Leave Act” pdf icon[PDF – 4 pages]external icon.
Expert consultation and management services
The capacity for providing exposure and illness management services varies by OHS. Depending upon clinical circumstances, expert consultation may be appropriate for managing exposures to infections or illnesses such as HIV and hepatitis C.[15,16] OHS locations and healthcare settings may not have such experts available on-site, and arranging for consultation can require advanced planning. Methods to facilitate expert consultation include standing agreements with on-site or contracted experts and the use of decision support resources, such as telemedicine services and accessing exposure and illness management guidelines or protocols electronically.[17,18]
Work restrictions exclude potentially infectious HCP from the workplace or specifically from patient contact to prevent transmission of infectious diseases. Work restrictions may also be implemented when HCP are at increased risk for infection, such as restricting susceptible HCP contact with patients with varicella zoster when immune HCP are available. Exclusion can be based on time, or evaluation for clearance to return to work, depending on the infection. Reluctance to report exposures and illnesses and concerns regarding missed work can make work restrictions difficult to implement. Staffing limitations can also affect implementation of work restrictions. Alternative work options that minimize risk to others (e.g., telework for infectious workers), and utilizing paid sick leave days or job-protected leave (e.g., provided by the FMLA) may reduce the negative impacts of work restrictions.
Outbreak detection and management
When OHS detects an outbreak among HCP, internal coordination with other HCO departments, such as IPC services, is essential, as is notification of the appropriate public health authorities. When HCP testing is required, clinical laboratory personnel are part of the response planning process.[11,21] OHS can also inform post-outbreak assessments to identify options for preventing future outbreaks.
Reporting HCP exposures and illnesses
All states and territories have requirements for reporting selected infections or infectious conditions in persons to health departments.[23,24] Reporting of notifiable infections can hasten identification of chains of transmission and outbreaks and facilitate health department assistance with notifying contacts.
Adverse events due to medical devices or equipment can result in HCP exposure to infectious diseases (e.g., sharps injuries), and devices involved in such exposures due to a quality problem or other issues can be reported to the U.S. Food and Drug Administration (FDA) MedWatch databaseexternal icon. Reporting to the FDA MedWatch Database is voluntary, but serves to identify device-related hazards that might warrant review.
- Beekmann SE, Henderson DK. Protection of healthcare workers from bloodborne pathogens. Curr Opin Infect Dis. 2005;18(4):331-336.
- Koehler N, Vujovic O, Dendle C, McMenamin C. Medical graduates’ knowledge of bloodborne viruses and occupational exposures. Am J Infect Control. 2014;42(2):203-205.
- Standard 1910.1030 – Toxic and Hazardous Substances, Bloodborne Pathogensexternal icon. Occupational Safety and Health Administration. Revised April 3, 2012. Accessed August 20, 2019.
- Standard 1910.134 – Respiratory Protectionexternal icon. Occupational Safety and Health Administration. Revised June 8, 2011. Accessed August 20, 2019.
- Schillie S, Murphy TV, Sawyer M, et al. CDC guidance for evaluating health-care personnel for hepatitis B virus protection and for administering postexposure management. MMWR Recomm Rep 2013 Dec 20;62(RR-10):1-19.
- Gershon RR, Qureshi KA, Pogorzelska M, et al. Non-hospital based registered nurses and the risk of bloodborne pathogen exposure. Ind Health. 2007;45(5):695-704.
- The National Surveillance System for Healthcare Workers (NaSH) Summary report for blood and body fluid exposure data collected from participating healthcare facilities, (June 1995 through December 2007) pdf icon[PDF – 27 pages]. Centers for Disease Control and Prevention. Published June 2011. Accessed August 20, 2019.
- Kuhar DT, Henderson DK, Struble KA, et al. Updated U.S. Public Health Service Guidelines for the Management of Occupational Exposures to Human Immunodeficiency Virus and Recommendations for Postexposure Prophylaxis. [Erratum appears in Infect Control Hosp Epidemiol. 2013 Nov;34(11):1238]. Infect Control Hosp Epidemiol. 2013 Sep;34(9):875-92.
- Advisory Committee on Immunization Practices; Centers for Disease Control and Prevention. Immunization of health-care personnel: recommendations of the Advisory Committee on Immunization Practices (ACIP). MMWR Recomm Rep 2011 Nov 25;60(RR-7):1-45.
- Healthcare Infection Control Practices Advisory Committee. Core Infection Prevention and Control Practices for Safe Healthcare Delivery in All Settings – Recommendations of the Healthcare Infection Control Practices Advisory Committee. Centers for Disease Control and Prevention. Reviewed December 27, 2018. Accessed August 20, 2019.
- Bhadelia N, Sonti R, McCarthy JW, et al. Impact of the 2009 Influenza A (H1N1) Pandemic on Healthcare Workers at a Tertiary Care Center in New York City. Infect Control Hosp Epidemiol. 2013 Aug;34(8):825-31.
- Information and Technical Assistance on the Americans with Disabilities Actexternal icon. U.S. Dept. of Justice, Civil Rights Division. Accessed August 20, 2019.
- Revised, Updated Resources Are Announced To Help Prevent Exposures Of Emergency Response Employees To Infectious Diseases During Duty. Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health. Published November 2, 2011. Accessed August 20, 2019.
- Family and Medical Leave Actexternal icon. U.S. Department of Labor, Wage and Hour Division. Accessed August 20, 2019.
- HCV Guidance: Recommendations for Testing, Managing, and Treating Hepatitis Cexternal icon. Infectious Diseases Society of America, American Association for the Study of Live Diseases. Published 2016. Updated September 21, 2017. Accessed May 3, 2019.
- Viral Hepatitis: Hepatitis C Questions and Answers for Health Professionals. Centers for Disease and Control and Prevention. Published July 21, 2016. Updated July 2, 2019. Accessed August 20, 2019.
- Green-McKenzie J, Watkins M, Shofer FS. Outcomes of a consultation service to emergency medicine clinicians for postexposure management of occupational bloodborne pathogen exposures. Am J Infect Control. 2012 Oct;40(8):774-5.
- Clinician Consultation Centerexternal icon. University of California, San Francisco. Accessed August 20, 2019.
- Siegel JD, Rhinehart E, Jackson M, Chiarello L; Healthcare Infection Control Practices Advisory Committee. 2007 Guideline for Isolation Precautions: Preventing Transmission of Infectious Agents in Healthcare Settings. Am J Infect Control. 2007 Dec;35(10 Suppl 2):S65-164
- Russi M, Buchta WG, Swift M, et al. Guidance for Occupational Health Services in Medical Centers. J Occup Environ Med. 2009 Nov;51(11):1e-18e.
- Magill SS, Black SR, Wise ME, et al. Investigation of an outbreak of 2009 pandemic influenza a virus (H1N1) infections among healthcare personnel in a Chicago hospital. Infect Control Hosp Epidemiol. 2011 Jun;32(6):611-5.
- Rothman RE, Irvin CB, Moran GJ, et al; Public Health Committee of the American College of Emergency Physicians. Respiratory hygiene in the emergency department. J Emerg Nurs. 2007 Apr;33(2):119-34.
- State Reportable Conditions Assessment (SRCA)external icon. Council of State and Territorial Epidemiologists. Accessed August 20, 2019.
- National Notifiable Diseases Surveillance System (NNDSS). Centers for Disease Control and Prevention. Updated March 13, 2019. Accessed August 20, 2019.
- MedWatch: The FDA Safety Information and Adverse Event Reporting Programexternal icon. U.S. Food and Drug Administration. Updated August 29, 2018. Accessed August 20, 2019.