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Evaluation of Taiwan's Syndromic Surveillance System after the Severe Acute Respiratory Syndrome --- Taiwan, 2003

Frank Fuh-Yuan Shih,1,2 M-Y. Yen,3 F-K. Chang,4 L-W. Lin,4 J-S. Wu,4 C-A. Hsiung,5 M-S. Ho,6 I. Su,3 M. Marx,7 H. Sobel,8 C-C. King1
1
College of Public Health, National Taiwan University, Taipei, Taiwan; 2National Taiwan University Hospital, Taipei, Taiwan; 3Jen-Ai Municipal Hospital, Taipei, Taiwan; 4Center for Disease Control, Taipei, Taiwan; 5National Health Research Institute, Taipei, Taiwan; 6Institute of Biomedical Sciences, Academia Sinica, Taipei, Taiwan; 7New York City Department of Health and Mental Hygiene, New York, New York; 8World Health Organization, Geneva, Switzerland

Corresponding author: Chwan-Chuen King, Institute of Epidemiology, College of Public Health, National Taiwan University, 1 Jen-Ai Road, Section 1, Taipei, Taiwan (100). E-mail: a1234567@ccms.ntu.edu.tw.

Abstract

Introduction: Taiwan's clinical syndromic surveillance system faced substantial challenges during the 2003 outbreak of severe acute respiratory syndrome (SARS).

Objectives: This study aimed to evaluate the feasibility of syndromic surveillance for health-care workers and delineate obstacles to the reporting process.

Methods: Six months after the SARS outbreak, self-administered, structured questionnaires were mailed to 270 Taiwan health-care workers at medical centers, community hospitals, and other health-care facilities. The questionnaire gathered information about demographics, difficulties in reporting, reasons for delayed reporting or underreporting, and types of information health-care workers expected for feedback. Chi-square and paired t-tests were used for data analysis.

Results: A total of 229 completed questionnaires (84.8%) were analyzed. Respondents cited the following problems in reporting SARS cases: waiting for laboratory data (48%), ambiguous clinical presentations (45%), and protection of patient privacy (45%). Health-care workers in medical centers expressed greater concern about rigorous control from hospital authorities but had less difficulty in arranging consultations and were less influenced by mass media. By contrast, health-care workers in community hospitals waited longer for treatment responses, had more consultation regarding confusing laboratory results, and experienced more pressure from patients and their relatives not to report their illnesses. Respondents cited a need for improved guidelines, recommendations, standard operating procedures, and the effectiveness of prevention and control measures.

Conclusions: Future SARS surveillance in Taiwan requires simplified case definitions with different levels of confirmation, built-in mechanisms to prevent release of confidential information, enhanced infection-control training, timely communication of appropriate feedback information; and enhanced use of information technology to simplify the reporting process and integrate different data sets.

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