Conducting Quitline Evaluations: A Workbook for Tobacco Control Professionals
This workbook was developed by the Centers for Disease Control and Prevention’s (CDC) Office on Smoking and Health (OSH) and the North American Quitline Consortium (NAQC) as part of a series of evaluation technical assistance workbooks intended to offer guidance and facilitate capacity building on a wide range of evaluation topics. This workbook is a guide to facilitate the evaluation of quitlines—one method for helping tobacco smokers to quit—and is intended for use by quitline staff and stakeholders, state tobacco control program managers, and evaluators. We encourage users to adapt the tools and resources in this workbook to meet their program’s evaluation needs. The worksheets can be downloaded in Word and edited to meet the needs of individual programs and stakeholders.