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National Public Health Improvement Initiative (NPHII)

The National Public Health Improvement Initiative (NPHII) provided support to health departments or their bona fide agents to make fundamental enhancements in their organizations and practices that improved the delivery and impact of public health services.

Learn about the work NPHII grantees did in the following areas:

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Accreditation Readiness

  • Benton-Franklin County (WA) Community Health Improvement Plan
    Public Health Performance Management Centers for Excellence storyboard [PDF-321KB] and presentation [PDF-1.2MB]
  • Building Public Health Infrastructure Through Accreditation
    Poster [PDF-277KB] by the Arizona Department of Health Services Managing for Excellence Program

  • Collaboration and Consensus: The Healthy Alaskans 2020 Process
    Article describing collaboration on a statewide health assessment

  • Island County (WA) Community Health Assessment and Improvement Planning
    Public Health Performance Management Centers for Excellence presentation [PDF-620KB]

  • Houston (TX) Uses Quality Improvement To Improve PHAB Documentation
    Public Health Foundation Story from the Field

  • How Are We Doing Against the Newly Established National Standards of Public Health Accreditation Board (PHAB)?
    Federated States of Micronesia article about the Yap State Department of Health Services

  • Public Health Accreditation May Be in Department’s Future
    Article [PDF-6.2MB] in Alabama’s Health

  • Maine Center for Disease Control and Prevention: Accreditation Readiness Review
    Article in a special supplement about accreditation in the Journal of Public Health Management and Practice (January/February 2014, Volume 20, Issue 1)

Quality Improvement

  • All Aboard! Getting Rhode Island’s Workforce To Use TRAIN
    Public Health Foundation story [PDF-221KB]

  • Building Performance Management and Quality Improvement Capacity Among Alabama’s Title X Family Planning Providers
    Public Health Quality Improvement Exchange story
    Related video: Prioritizing the Patient Experience: Strategies for Family Planning

  • Clallam County (WA) Public Health Archive Project: Where Are the Documents?
    Public Health Performance Management Centers for Excellence storyboard [PDF-679KB] and presentation [PDF-958KB]

  • Contract Update Template and Contracting Process (Idaho Division of Public Health)
    Public Health Quality Improvement Exchange story

  • Continuing Education/Training Request Process Improvement (Kitsap County, WA)
    Public Health Performance Management Centers for Excellence presentation [PDF-315KB]

  • Food Handler’s Education and Permit Planning (Kitsap County, WA)
    Public Health Performance Management Centers for Excellence presentation [PDF-1.2MB] and follow-up presentation [PDF-944KB] of results in 2013

  • Healthiest Wisconsin 2020 Objective: Improving Birth Outcomes
    Public Health Quality Improvement Exchange story

  • Immunization Program Quality Improvement Project (Whatcom County, WA)
    Public Health Performance Management Centers for Excellence storyboard [PDF-308KB] and presentation [PDF-876KB]

  • Improving Immunization Process (Snohomish County, WA)
    Public Health Quality Improvement Exchange story and Public Health Performance Management Centers for Excellence presentation [PDF-1MB]

  • Improving Priority Population Participation Through Effective Outreach (Michigan Department of Community Health)
    Public Health Quality Improvement Exchange story

  • Improving Quality Improvement Tools To Address Four Challenges in Houston (TX)
    Public Health Foundation Quality Improvement in Practice story [PDF-356KB]

  • Improving Whatcom County (WA) Health Department’s WIC Scheduling Efficiencies Using Quality Improvement Techniques
    Public Health Performance Management Centers for Excellence storyboard [PDF-397KB] and presentation [PDF-1.3MB]

  • Medical Provider Communication Process (Kitsap County, WA)
    Public Health Performance Management Centers for Excellence presentation [PDF-349KB]

  • Public Records Requests (Snohomish County, WA)
    Public Health Performance Management Centers for Excellence storyboard [PDF-247KB] and presentation [PDF-1.5MB]

  • Quality Improvement Tools Facilitate Improvements to the Grant Application Process for the Kentucky Department of Public Health
    Association of State and Territorial Health Officials case study

  • QI Training Helps Leaders Improve Customer Service
    Article [PDF-3.6MB] in Alabama’s Health

  • Small Changes Are Making a Difference in Alabama
    Public Health Foundation Quality Improvement in Practice story [PDF-159KB]

  • Septic System Permitting Process Improvement (Grant County, WA)
    Public Health Performance Management Centers for Excellence storyboard [PDF-283KB] and presentation [PDF-1.2MB]

  • Streamlining Food Inspection Data Collection and Compilation (Island County, WA)
    Public Health Performance Management Centers for Excellence storyboard [PDF-132KB] and presentation [PDF-1.1MB]

  • Streamlining Payment Processes To Improve Customer Satisfaction (Kittitas County, WA)
    Public Health Performance Management Centers for Excellence storyboard [PDF-250KB] and presentation [PDF-1.3MB]

  • The Potential Impact of the Affordable Care Act on Population Health in North Carolina
    Invited commentary [PDF-1.8MB] in North Carolina Medical Journal

  • The Quality Improvement 101 Training Program (North Carolina Department of Health and Human Services)
    Public Health Quality Improvement Exchange story

  • The “Tech Physical” (Kitsap County, WA)
    Public Health Performance Management Centers for Excellence storyboard [PDF-177KB] and presentation [PDF-453KB]

  • Using the Rapid Cycle Improvement Technique in Maine
    Public Health Foundation Quality Improvement in Practice story [PDF-206KB]

Coordination and Collaboration

  • Indiana Health Department and Hospital Association Collaboration: INdicators Data Tool
    Association of State and Territorial Health Officials Reintegration of Public Health and Healthcare story

  • Indiana State Department of Health and Hospital Association Partner To Develop a Health Data and Assessment Tool
    Association of State and Territorial Health Officials Health Care and State Health Agency Collaboration story

  • Massachusetts: Increasing Local Collaboration
    Case study by NORC at the University of Chicago,on behalf of the Association of State and Territorial Health Officials and the National Association of County and City Health Officials
    For more information, see Institute for Community Health Public Health District Incentive Grant

  • Oregon: Engaging the Public Health System in Collaborative Governance
    Case study by NORC at the University of Chicago,on behalf of the Association of State and Territorial Health Officials and the National Association of County and City Health Officials

Workforce Development

  • QI Training in Snohomish County, WA
    Public Health Performance Management Centers for Excellence presentation [PDF-1MB]

  • Workforce Development: Experiencing and Practicing the Quality Improvement Method (Clallam County, WA)
    Public Health Performance Management Centers for Excellence presentation [PDF-671KB]
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