Advancing Technology to Improve Efficiency of Reporting Influenza Results

performance in communicable disease reporting, a key essential public health service area

lag time between testing a specimen and reporting to CDC from 2–3 weeks down to 2–3 days

achievable and scalable tasks with important, measurable results

health department workforce capacity by eliminating redundant tasks

The New Jersey Department of Health and Senior Services is the lead public health agency in a densely populated, diverse state. During a typical flu season, New Jersey’s Public Health and Environment Laboratory tests about 1,000 specimens. Prior to updating the system, the laboratory reported positive test results electronically to the health department’s Communicable Disease Service for epidemiology follow up, and reported all influenza test results manually via web entry to the Centers for Disease Control and Prevention (CDC). When a novel influenza strain is circulating, the number of specimens submitted for testing can more than triple. The manual data entry to CDC was time-consuming, labor intensive, and prone to human error.

With funding from CDC’s National Public Health Improvement Initiative (NPHII) and key technical assistance from CDC, the health department convened staff from the public health laboratories, information technology, and epidemiology divisions to develop and implement automated, electronic reporting of influenza test results from the state lab to CDC. The existing electronic reporting to the Communicable Disease Service was modified to include all influenza tests, which were then routed to CDC through a new messaging server built per CDC specifications. This standardized messaging system can be expanded to include all reportable communicable diseases and allows health department staff more time to fulfill other essential responsibilities.

What We Did

CDC’s NPHII funding provided the impetus and technological assistance to re-engineer a key process and improve communicable disease reporting, one of the essential functions of public health practice. In year one, funds were used to

  • Assemble a team of subject matter experts from CDC and three different health department divisions — public health laboratories, information technology, and epidemiology
  • Modify the existing state public health laboratory information system to redirect electronic reports of influenza tests to CDC through a new communications server that was developed per CDC standards
What We Accomplished

We were able to implement our action plan and move forward immediately. The entire improvement process was completed in eight weeks. In year one, we were able to

  • Establish direct electronic reporting for influenza laboratory results to CDC, eliminating time, effort, and risk of human error related to manual data entry
  • Cut lag time from 2–3 weeks down to 2–3 days between testing of a specimen and reporting to CDC, depending on severity and type of outbreak
  • Achieve more timely detection and reporting of influenza
What We Learned

Key factors to the success of year-one activities included

  • Choosing achievable and scalable goals in the face of limited resources and other constraints
  • Having staff with requisite expertise in effecting process improvement

Publication date: 02/17/2012

More Information
For story information, contact
NJ Department of Health and Senior Services
Simi Octania-Pole
Director of Data Systems and Evaluation
Telephone: 609-292-1918
For product information, contact
Centers for Disease Control and Prevention
1600 Clifton Road NE, Atlanta, GA 30333

The information in Public Health Practice Stories from the Field was provided by organizations external to CDC. Provision of this information by CDC is for informational purposes only and does not constitute an endorsement or recommendation by the US government or CDC.

Page last reviewed: October 5, 2018