PHASE 4: NEW FACILITY STEPS TO OPERATE

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Operate is the last onboarding phase for the National Syndromic Surveillance Program (NSSP). Onboarding is a collaborative process in which the NSSP and site teams work with a facility, health department, electronic health records (EHR) vendor, or health information exchange (HIE) to transmit syndromic data from medical record systems to the NSSP BioSense Platform.

The “OPERATE” job aid will take the site administrator through the activities that NSSP participants will do once the facility is connected to the production environment and is ready for routine operation. Sometimes the site administrator will oversee feed administrator tasks.

Job aids are available for planning and each phase of onboarding: Engage, Connect, Validate, and Operate. Use these job aids with each other and the New Facility Onboarding Guide for the BioSense Platform.

PHASE 4—STEPS TO OPERATE ARROW
PHASE 4—NEW FACILITY STEPS TO OPERATE
PHASE 4—NEW FACILITY STEPS TO OPERATE
SITE ADMINISTRATOR FEED ADMINISTRATOR
STEP 1: Monitor feed, facility connections, and data quality by using NSSP tools such as:
  • Data Quality Dashboard
  • Data Quality on Demand
  • ESSENCE
  • RStudio
  • SAS Studio
 STEP 1: Monitor feed and facility connections.
STEP 2: Monitor feed and facility alerts submitted by NSSP. STEP 2: Provide ongoing support for connection issues
STEP 3: Review monthly reports on data timeliness, validity, and completeness. Set annual targets for improving data quality. STEP 3: Respond to data quality investigations and data quality improvement.
STEP 4: Engage with onboarding team and site administrator, as needed, regarding onboarding and data quality efforts.
STEP 5: Respond to NSSP investigations and requests to improve data quality.

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