NORA Services Sector Council

March 15, 2022                 1:00 – 3:00 pm ET (virtual meeting)

• Welcome, roll call, new member introductions, & brief workgroup updates – Mike Foley & Lauren Menger-Ogle, Council Co-Chairs
• COVID-19 Mitigation Strategies by U.S. Business Size and Industry during the Pandemic: Considerations for Worker Health & Well-being – Jack Barile, PhD, Professor of Psychology, University of Hawai’i at Mānoa
• Evaluation of Transparent Barriers in the Protection of Employees from Infectious Aerosols – Jacob Bartels, MS, NIOSH
• From “Always On” to “Optimally On”: Managing Online Availability Expectations in Telework – Lacie Barber, PhD, Professor, Department of Psychology, San Diego State University
• Meeting close

March 5, 2021   1:30 – 3:30 pm ET (virtual meeting)

• Welcome, roll call & new member introductions
  Lauren Menger-Ogle, Council Co-Chair
• Vaccination update
  Tom Cunningham, Co-Coordinator, NIOSH Services Program

• COVID-19 mitigation at The Davey Tree Expert Company
  Tim Walsh, Corporate Safety Director, The Davey Tree Expert Company
• What nobody will tell you about employee communication: Best practices for getting your messages heard
  Claudia Parvanta, Professor, Director Florida Prevention Research Center, College of Public Health, University of South Florida & Paul Viggiano, Communications Faculty, La Salle University, Temple University, Rowan University, Philadelphia College of Pharmacy and Sciences

June 21, 2021                     1:00 – 3:00 pm ET (virtual meeting)

• Welcome, roll call, new member introductions, & brief workgroup updates
  Mike Foley & Lauren Menger-Ogle, Council Co-Chairs
• Building a Mentally Healthy Organization Culture: Before, During and After COVID-19
  Darcy Gruttadaro, J.D., Director, Center for Workplace Mental Health, American Psychiatric Association Foundation
• Stress and Mental Health Priorities and Activities of the Healthy Work Design and Well-Being Cross-Sector Program
  Naomi Swanson, PhD, Co-Manager, NIOSH Healthy Work Design and Well-Being Program
• Resources for Mitigating Stress and Supporting Mental Health
  Jeannie Nigam, MS, Coordinator, NIOSH Healthy Work Design and Well-Being Program
• Brainstorm topics/speakers for future webinars
• Meeting close

October 1, 2021                1:00-3:00pm ET (virtual meeting)

• Welcome, roll call, new member introductions, & brief workgroup updates
  Mike Foley & Lauren Menger-Ogle, Council Co-Chairs
• Essential and unprotected: Service Sector work in a time of COVID19
  Daniel Schneider, PhD, Professor of Public Policy and Professor of Sociology, Harvard University
• NIOSH Center for Work and Fatigue Research: Exploring future directions for the Services Sector
  Imelda S. Wong, PhD, Coordinator, NIOSH Center for Work and Fatigue Research
• Developing resources for small business leaders in the Service Sector: a potential Small NORA project
  Gigi Petery, PhD, Social Scientist, NIOSH and Co-Director, National Center for Productive Aging and Work
• Meeting close

February 25, 2020    1:00-3:00 pm ET (virtual meeting)

• Welcome and Roll Call
• Workgroup updates
• Presentations:
  • Nuts and Bolts of a Total Worker Health® Approach
    Chia-Chia Chang, NIOSH
  • Organizational Approaches to Total Worker Health® for Low Income Workers
    Susan Peters, Harvard T.H. Chan School of Public Health – Center for Work, Health, and Well-being
  • Healthy Work Collaborative: Advancing Total Worker Health® to Address Precarious Work through Cross-Sector Partnerships
    Ann Cibulskis, Felipe Tendick-Matesanz and Christina R. Welter, UIC Center for Healthy Work
• Solicit suggested topics/speakers for face-to-face meeting and future webinars

May 21, 2020     1:00 – 3:30 pm ET (virtual meeting)

Topic: COVID-19 Impact and Response in the Services Sector 

• Welcome and roll call
  Lauren Menger-Ogle, Council Co-Chair
• COVID-19 101
  Paul Schulte, PhD, Director, Division of Science Integration and Manager, Services Sector Program, NIOSH
• An Association’s Perspective on Response to the COVID-19 Pandemic: How the Waste Industry Set Safety Guidance and Became an Essential Service
  Kirk Sander, Chief of Staff and Vice President of Safety and Standards, National Waste and Recycling Association
• COVID-19 Response and Opportunity: From “What Now?” to “What’s Next?” in a Post-COVID Environment
  Scott DeBow, Practice Leader, Occupational Safety/Health, Randstad
• Coronavirus Planning, Response, and Recovery
  Greg Benefield, Managing Director and Courtney Guerette, Assistant Vice President of Sales & Industry Analyst, Marsh
• Role of the Great Lakes Center for Occupational Health and Safety (ERC) and the Center for Healthy Work (CHW) in the COVID-19 Response
  Preethi Pratap, PhD, MSc, Research Assistant Professor, Division of Environmental and Occupational Health Sciences, School of Public Health, University of Illinois at Chicago and Director, Continuing Education and Outreach Programs, Illinois Education and Outreach Center (ERC)
• COVID-19 Response Activities Applicable to Services Sector From a Research Perspective: A Few Activities I’ve Participated In
  Cammie Chaumont Menendez, PhD, Research Epidemiologist, Analysis and Field Evaluations Branch, Division of Safety Research, NIOSH
• Discussion
• Meeting close

Tuesday, September 1                  1:00 – 4:00 pm ET (virtual meeting)

• Welcome & roll call
• Summary of 2019 NORA Council Evaluation Findings
  Lauren Menger-Ogle, Council Co-Chair

• Citrix ShareFile Tutorial
  Emily Novicki, NORA Coordinator

• Contingent Workers Workgroup Guidance for Host Employers Document
  Mike Foley & Lauren Menger-Ogle, Council Co-Chairs

• Member presentations
  • Surviving During COVID-19: Work Experiences & Concerns of Service Workers Marie-Anne Rosemberg, PhD, MN, RN, Assistant Professor, Department of Systems, Populations and Leadership, University of Michigan School of Nursing
  • Hygiene or Theatre Cleaning? What are the Hazards and the Options?
    Dorothy Wigmore, MS, Occupational Health Specialist, Wigmorising

• Break
• Member presentations
  • NORA Project to Promote the Use of Noise Controls and Other Best Practices
    Bryan Beamer, PhD, PE, CSP, NIOSH
  • Eliminating Take-Home Lead Exposure
    Diana Ceballos, PhD, MS, CIH Assistant Professor, Department of Environmental Health, Boston University School of Public Health
  • Temp Worker Surveying: Safety & Health Findings
    Dave DeSario, Temp Worker Justice

• • Social Ecological Models and Health and Safety Training Evaluation: Interactions for Further Inquiry
    Joe Zanoni, PhD, MILR, Research Assistant Professor, Environmental and Occupational Health Sciences, University of Illinois at Chicago School of Public Health

• Brainstorm topics/speakers for future webinars
• Meeting close

December 16, 2020         2:00 – 3:30 pm ET (virtual meeting)

• Discuss vaccine implementation issues that may be relevant for the Services sector

June 26, 2019                   1:00-3:00 pm ET (virtual meeting)

• Welcome and roll call – Tom Cunningham, NORA Services Sector Council Co-Chair, NIOSH Services Program Interim Coordinator
• Workgroup updates – Mike Foley, NORA Services Sector Council Co-Chair
• Presentations
  • The Future of Work – Paul Schulte, NIOSH Services Program Manager
  • Tools for Informed Substitution: Everything You Wanted to Know about Replacing that Toxic Graffiti Cleaner, and More – Dorothy Wigmore, Occupational Health Specialist
  • Go Green Cleaning! A Training Intervention for Custodians – Drs. Jenn Cavallari and Jennifer Garza, University of Connecticut (UConn)

February 1, 2018               1:00-1:50 pm ET (virtual meeting)

• Welcome
• Discussion of the research agenda in the Federal Register
  • Send official comments on this agenda to the Federal Register, if desired.
  • We consider these to be our overall goals for the Council
  • We want to hear how you think we should approach making this agenda known in various subsectors
• Discussion of a survey coming to all members
• Next meeting – Thursday March 1, at 2:00 pm ET

March 1, 2018                    2:00-3:30 pm ET (virtual meeting)

• Welcome
• Public comment period for the research agenda
• Survey results
• Plans for Spring and Summer 2018
• Discussion of project topics
• Next steps

May 10, 2018                     1:00-3:30 pm ET (virtual meeting)

• Welcome
• Presentations
  • National Campaign to Prevent Falls in Construction and the National Safety Stand-Down
    Christine M. Branche, PhD, FACE, Principal Associate Director, and Director, Office of Construction Safety and Health, NIOSH
  • Occupational Health and Safety Surveillance of Temporary Workers in Washington State
    Michael Foley, MA, Economist SHARP, Washington State Department of Labor and Industries
  • Contingent Work: Flexible or Precarious?
    Rosemary Sokas, MD, Professor, Department of Human Science, Georgetown University School of Nursing and Health Studies
• Council Discussion
  • General Discussion
  • July Meeting Reminder, agenda, ideas
  • National Occupational Research Agenda for Services – Comments from the public and current draft

July 25-26, 2018                Washington, DC and virtual

Wednesday, July 25         8:00 am – 4:00 pm ET

• Welcomes
  • Welcome and Introductions
    Sarah Felknor, MS, DrPH, Interim Manager Services Sector, and NIOSH Associate Director for Research Integration & Extramural Performance
  • Welcome from the NIOSH Office of the Director
    Frank Hearl, PE, NIOSH Chief of Staff
  • Agenda and Meeting Logistics
    Mike Foley, MA, Co-Chair Services Sector, Economist Washington State Department of Labor and Industries
    Cherie Estill, PhD, PE, Co-Chair Services Sector, and NIOSH Acting Deputy Director, Division of Surveillance Hazard Evaluation and Field Studies
• Safety Stand-Downs
  • The National Campaign to Prevent Falls in Construction
    Chris Trahan Cain, CIH, Executive Director, CPWR-The Center for Construction Research and Training
  • Landscaping Stand-Downs in OSHA Region IV (by Adobe Connect)
    Tom Bosley, Safety and Health Manager, State Programs & Outreach, Region IV, OSHA
• Contingent Workers
  • Survey of Contingent Workers, May 2017
    Julie Hatch Maxfield, Assistant Commissioner for Current Employment Analysis, Office of Employment and Unemployment Statistics Bureau of Labor Statistics
  • Injury Prevention Strategies for Temporary Workers: Evidence from Interviews with Injured Workers in Washington State
    Michael Foley, MA, Economist, Safety and Health Assessment and Research for Prevention (SHARP), Washington State Department of Labor and Industries
  • Health and Safety Issues of Contingent Workers
    Linda Delp, PhD, MPH, Director, University of California at Los Angeles, Labor Occupational Safety and Health Program (LOSH)
• Work Groups
  • Charge to Services Council Work Groups: Safety Stand Down and Contingent Workers
  • Work Groups Meet
  • Work Groups Report Back and Discuss Next Steps
• Wrap-up and Adjourn Day One

Thursday, July 26              8:30 am – 12:00 pm ET

• Review Day Two Agenda
• Workforce Staffing Agency Health and Safety Programs
  • Inherent Risk and Opportunity in the Joint-Employer Workforce
    Scott DeBow, Risk Management and Safety Professional, New Day Safety
  • Best Health and Safety Practices of Host Employers
    Jack Nunes, Vice President Health, Safety and Environmental Management, Lear Corporation
• Reaching Contingent Workers
  • Social Media Approaches to Reach Workers
    Katie Shahan, JD, Social Media Manager, NIOSH Office of Communication and r2p
  • Trucking Injury Reduction Emphasis (TIRES) Safety Campaign
    Jena Cole, Occupational Health & Safety Research Project Coordinator, Trucking Injury Reduction Emphasis (TIRES), SHARP, Washington State Department of Labor & Industries.
• Work Groups Meet and Report Back
• Final Wrap-up and Adjourn

November 29, 2018                         1:00-3:00 pm ET (virtual meeting)

• Services Sector Council Info and Overview
  Mike Foley and Cherie Estill, Co-chairs
• Presentations
  • Evaluation of chemical exposures, ergonomics, and symptoms at nail salons
    Kendra Broadwater, NIOSH
  • Preparing the emerging workforce for safe and healthy employment
    Rebecca Guerin and Lauren Menger-Ogle, NIOSH
  • The dampness and mold tool and a 50 elementary school study
    Jean Cox-Ganser
  • Developing, Evaluating, and Promoting Noise Control Strategies
    Bryan Beamer, NIOSH
  • Landscaping and Grounds Management Workers Hazard Recognition and Control
    Barbara M. Alexander
• Questions and wrap-up

February 1, 2018               1:00-1:50 pm ET (virtual meeting)

• Welcome
• Discussion of the research agenda in the Federal Register
  • Send official comments on this agenda to the Federal Register, if desired.
  • We consider these to be our overall goals for the Council
  • We want to hear how you think we should approach making this agenda known in various subsectors
• Discussion of a survey coming to all members
• Next meeting – Thursday March 1, at 2:00 pm ET

March 1, 2018                    2:00-3:30 pm ET (virtual meeting)

• Welcome
• Public comment period for the research agenda
• Survey results
• Plans for Spring and Summer 2018
• Discussion of project topics
• Next steps

May 10, 2018                     1:00-3:30 pm ET (virtual meeting)

• Welcome
• Presentations
  • National Campaign to Prevent Falls in Construction and the National Safety Stand-Down
    Christine M. Branche, PhD, FACE, Principal Associate Director, and Director, Office of Construction Safety and Health, NIOSH
  • Occupational Health and Safety Surveillance of Temporary Workers in Washington State
    Michael Foley, MA, Economist SHARP, Washington State Department of Labor and Industries
  • Contingent Work: Flexible or Precarious?
    Rosemary Sokas, MD, Professor, Department of Human Science, Georgetown University School of Nursing and Health Studies
• Council Discussion
  • General Discussion
  • July Meeting Reminder, agenda, ideas
  • National Occupational Research Agenda for Services – Comments from the public and current draft

July 25-26, 2018                Washington, DC and virtual

Wednesday, July 25         8:00 am – 4:00 pm ET

• Welcomes
  • Welcome and Introductions
    Sarah Felknor, MS, DrPH, Interim Manager Services Sector, and NIOSH Associate Director for Research Integration & Extramural Performance
  • Welcome from the NIOSH Office of the Director
    Frank Hearl, PE, NIOSH Chief of Staff
  • Agenda and Meeting Logistics
    Mike Foley, MA, Co-Chair Services Sector, Economist Washington State Department of Labor and Industries
    Cherie Estill, PhD, PE, Co-Chair Services Sector, and NIOSH Acting Deputy Director, Division of Surveillance Hazard Evaluation and Field Studies
• Safety Stand-Downs
  • The National Campaign to Prevent Falls in Construction
    Chris Trahan Cain, CIH, Executive Director, CPWR-The Center for Construction Research and Training
  • Landscaping Stand-Downs in OSHA Region IV (by Adobe Connect)
    Tom Bosley, Safety and Health Manager, State Programs & Outreach, Region IV, OSHA
• Contingent Workers
  • Survey of Contingent Workers, May 2017
    Julie Hatch Maxfield, Assistant Commissioner for Current Employment Analysis, Office of Employment and Unemployment Statistics Bureau of Labor Statistics
  • Injury Prevention Strategies for Temporary Workers: Evidence from Interviews with Injured Workers in Washington State
    Michael Foley, MA, Economist, Safety and Health Assessment and Research for Prevention (SHARP), Washington State Department of Labor and Industries
  • Health and Safety Issues of Contingent Workers
    Linda Delp, PhD, MPH, Director, University of California at Los Angeles, Labor Occupational Safety and Health Program (LOSH)
• Work Groups
  • Charge to Services Council Work Groups: Safety Stand Down and Contingent Workers
  • Work Groups Meet
  • Work Groups Report Back and Discuss Next Steps
• Wrap-up and Adjourn Day One

Thursday, July 26              8:30 am – 12:00 pm ET

• Review Day Two Agenda
• Workforce Staffing Agency Health and Safety Programs
  • Inherent Risk and Opportunity in the Joint-Employer Workforce
    Scott DeBow, Risk Management and Safety Professional, New Day Safety
  • Best Health and Safety Practices of Host Employers
    Jack Nunes, Vice President Health, Safety and Environmental Management, Lear Corporation
• Reaching Contingent Workers
  • Social Media Approaches to Reach Workers
    Katie Shahan, JD, Social Media Manager, NIOSH Office of Communication and r2p
  • Trucking Injury Reduction Emphasis (TIRES) Safety Campaign
    Jena Cole, Occupational Health & Safety Research Project Coordinator, Trucking Injury Reduction Emphasis (TIRES), SHARP, Washington State Department of Labor & Industries.
• Work Groups Meet and Report Back
• Final Wrap-up and Adjourn

November 29, 2018                         1:00-3:00 pm ET (virtual meeting)

• Services Sector Council Info and Overview
  Mike Foley and Cherie Estill, Co-chairs
• Presentations
  • Evaluation of chemical exposures, ergonomics, and symptoms at nail salons
    Kendra Broadwater, NIOSH
  • Preparing the emerging workforce for safe and healthy employment
    Rebecca Guerin and Lauren Menger-Ogle, NIOSH
  • The dampness and mold tool and a 50 elementary school study
    Jean Cox-Ganser
  • Developing, Evaluating, and Promoting Noise Control Strategies
    Bryan Beamer, NIOSH
  • Landscaping and Grounds Management Workers Hazard Recognition and Control
    Barbara M. Alexander
• Questions and wrap-up

January 19, 2017              12:30-4:00 pm ET (virtual meeting)

Topic: Health and Safety of Landscaping Professionals

• Welcome and Overview of the Services Sector Council
• Presentations
  • Overview of NORA and 1st year objectives to develop broad strategic research objectives
    Emily Novicki, MA, MPH, NORA Coordinator, NIOSH
  • Injuries and Illnesses of Landscaping Workers
    Mike Foley
  • California FACE reports involving landscaping workers
    Robert Harrison, MD, MPH and Laura Styles, MPH, Occupational Health Branch, California FACE
  • New Jersey FACE reports involving landscaping workers
    Dan Lefkowitz, PhD, MS, Research Scientist II, New Jersey Department of Health
  • Tools and Resources for Planning, Implementing and Evaluating Safety and Health Programs in the Landscape and Lawn Care Industry
    Sam Steel, EdD, Safety Advisor, National Association of Landscape Professionals
• Introduction of council members and other attendees and discussion to identify strategic research objectives for Landscaping Workers
• Next steps, next topic, next meeting

April 13, 2017                    1:00 – 3:00 pm ET (virtual meeting)

Topic: Musculoskeletal Disorders (MSDs) in the Services Sector

• Welcome and Overview of the Services Sector Council
• Presentation – MSDs from Ohio Bureau of Workers Compensation
• Steven Wurzelbacher and Xiangyi Duan, NIOSH and Mike Foley, SHARP
• Discussion of MSDs in Services Sector
  • We would like everyone on the call to at least introduce themselves and comment on the presentation
  • Provide thoughts on strategic objectives for MSDs in the Services Sector
• Discuss Services Sector draft research agenda
• Next meeting – Thursday May 11, 2017, topic – Contingent workers (1- 3 pm ET)

May 11, 2017                     1:00 – 3:00 pm ET (virtual meeting)

Topic: Contingent Worker Health and Safety

• Welcome and Overview of the Services Sector
• Presentations
  • Workers Compensation Data for Contingent Workers
    Mike Foley, SHARP
  • Making Safety and Health a Priority for the Growing Temporary Staffing Industry
    David DeSario, Temporaryemployees.Org
• Discussion of contingent workers
  • We would like everyone on the call to at least introduce themselves and comment on the presentation
  • Provide thoughts on strategic objectives
• Discuss Services Sector draft research agenda