Organization of Work: Job Satisfaction Survey

Workers putting puzzle pieces together

Job Satisfaction Survey

NOTE: This page is archived for historical purposes and is no longer being maintained or updated.

ID = 117

Content Area(s)

  • Benefits and compensation systems
  • Career trajectory / ladder
  • Job satisfaction
  • Management style
  • Performance monitoring / incentives
  • Social supports / relations
  • Work rules

Instrument Type


Occupation and Sector Specificity

Occupation(s): Generic

Sector(s): Generic

Name and Size of Work Organization and/or Workplace Psychosocial Measures

Communication satisfaction (4 items)

Contingent rewards satisfaction (4 items)

Coworkers satisfaction (4 items)

Fringe benefits satisfaction (4 items)

Nature of work satisfaction (4 items)

Operating conditions satisfaction (4 items)

Pay satisfaction (4 items)

Promotion satisfaction (4 items)

Supervision satisfaction (4 items)

Other Content Areas Included in the Instrument


Developmental Status of the Instrument

Development completed; one or more evaluations completed.


Original: English

Other: Spanish

Reliability and Validity Information (or Relevant Citation)

Reliability: Coefficient alpha: 0.60 to 0.91.

Validity: Correlated with other measures of facet job satisfaction.

Selected Reference

Spector, PE (1985) Measurement of human service staff satisfaction: development of the job satisfaction survey. American Journal of Community Psychology, 13: 693-713.

Accessibility of the Instrument


User Fees

Free for educational and research purposes. For commercial use, contact Dr. Paul Spector:

Where to Obtain a Copy of the Instrument

Scale items can be obtained at the web site address noted above. Also, see Spector PE (1997) Job satisfaction: application, assessment, causes, and consequences. Thousand Oaks, CA: Sage Publications.