Organization of Work: Job Diagnostic Survey

NOTE: This page is archived for historical purposes and is no longer being maintained or updated.

Workers putting puzzle pieces together

Job Diagnostic Survey

ID = 110

Content Area(s)

  • Job content
  • Job control

Instrument Type


Occupation and Sector Specificity

Occupation(s): Generic

Sector(s): Generic

Name and Size of Work Organization and/or Workplace Psychosocial Measures

Autonomy (4 items)

Feedback from the job itself (6 items)

Skill variety (4 items)

Task identity (3 items)

Task significance (3 items)

Other Content Areas Included in the Instrument


Developmental Status of the Instrument

Instrument used widely; well-defined properties.


Original: English

Other: unknown

Reliability and Validity Information (or Relevant Citation)

Reliability: Coefficient alpha: 0.80 to 0.89.

Validity: Correlated with job satisfaction.

Selected Reference

Grandey AA, Fisk GM, Steiner DD (2005) Must “service with a smile” be stressful? The moderating role of personal control for American and French employees. Journal of Applied Psychology, 90: 893-904.

Accessibility of the Instrument


User Fees


Where to Obtain a Copy of the Instrument

Capital Works, LLC; 228 Main Street; Williamstown, MA 01267-2641; 888-522-6475