Organization of Work: Interpersonal Trust at Work

Workers putting puzzle pieces together

Interpersonal Trust at Work

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ID = 101

Content Area(s)

  • Management style
  • Social supports / relations
  • Teamwork
  • Workforce management

Instrument Type

Questionnaire

Occupation and Sector Specificity

Occupation(s): Generic

Sector(s): Generic

Name and Size of Work Organization and/or Workplace Psychosocial Measures

Confidence in actions of management (3 items)

Confidence in actions of peers (3 items)

Faith in intentions of management (3 items)

Faith in intentions of peers (3 items)

Other Content Areas Included in the Instrument

None

Developmental Status of the Instrument

Development completed; one or more evaluations completed.

Languages

Original: English

Other: unknown

Reliability and Validity Information (or Relevant Citation)

Reliability: Coefficient alpha: 0.69 to 0.80.

Validity: Correlated with organizational commitment, personal need non-fulfilment, and job satisfaction.

Selected Reference

Cook J, and Wall T (1980) New work attitude measures of trust, organizational commitment and personal need non-fulfilment. Journal of Occpational Psychology, 53: 39-52.

Accessibility of the Instrument

Public Domain

User Fees

None

Where to Obtain a Copy of the Instrument

Cook J and Wall T (1980) New work attitude measures of trust, organizational commitment, and personal need non-fulfilment. Journal of Occupational Psychology, 53: 39-52.

Page last reviewed: June 14, 2017