Organization of Work: Interpersonal Conflict at Work Scale

Workers putting puzzle pieces together

Interpersonal Conflict at Work Scale

NOTE: This page is archived for historical purposes and is no longer being maintained or updated

ID = 094

Content Area(s)

  • Social supports / relations

Instrument Type


Occupation and Sector Specificity

Occupation(s): Generic

Sector(s): Generic

Name and Size of Work Organization and/or Workplace Psychosocial Measures

Interpersonal conflict at work scale (4 items)

Other Content Areas Included in the Instrument


Developmental Status of the Instrument

Instrument used widely; well-defined properties.


Original: English

Other: Spanish, Russian, Estonian, Greek, Chinese, Japanese, Korean, Dutch, Romanian, Turkish, Bulgarian, Finnish, Polish.

Reliability and Validity Information (or Relevant Citation)

Spector PE and Jex SM (1998) Development of four self-report measures of job stressors and strain: interpersonal conflicts at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4):356-367.

Selected Reference

Fox S and Spector PE (2001) Counterproductive Work Behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59: 291-309.

Accessibility of the Instrument


User Fees

Free for educational and research purposes. For commercial use, contact Dr. Paul Spector at

Where to Obtain a Copy of the Instrument

Scale items can be obtained at the following web site: