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Perpetrator, worker and workplace characteristics associated with patient and visitor perpetrated violence (Type II) on hospital workers: a review of the literature and existing occupational injury data.

Pompeii L; Dement J; Schoenfisch A; Lavery A; Souder M; Smith C; Lipscomb H

J Saf Res 2013 Feb; 44(Special Issue):57-64

https://doi.org/10.1016/j.jsr.2012.09.004

20042711

Problem: Non-fatal type II violence experienced by hospital workers (patient/visitor-on-worker violence) is not well described. Methods: Hospital administration data (2004-2009) were examined for purposes of calculating rates of type II violent events experienced by workers. We also conducted a review of the hospital-based literature (2000-2010) and summarized findings associated with type II violence. Results: 484 physical assaults were identified in the data, with a rate of 1.75 events/100 full-time equivalents. Only few details about events were captured, while non-physical events were not captured. The literature yielded 17 studies, with a range proportion of verbal abuse (22%-90%), physical threats (12%-64%) and assaults (2%-32%) reported. The literature lacked rigorous methods for examining incidence and circumstances surrounding events or rates of events over time. Discussion: For purposes of examining the impact of type II violence onworker safety, satisfaction and retention, rigorous surveillance efforts by hospital employers and researchers are warranted.

Health-care; Health-care-facilities; Health-care-personnel; Medical-care; Medical-facilities; Medical-personnel; Injuries; Injury-prevention; Surveillance-programs; Emergency-care; Data-processing; Statistical-analysis; Humans; Behavior; Force; Mental-disorders; Physical-reactions; Physiological-effects; Physiological-response; Psychological-reactions; Sociological-factors; Author Keywords: Workplace violence; Violence; Hospital workers; Surveillance; Type II violence

Lisa Pompeii, The University of Texas, School of Public Health, 1200 Herman Pressler, RAS E617, Houston, TX 77030, USA

JSFRAV

20130201

Journal Article

Grant

2013

Grant-Number-R01-OH-009697; B20130625

Special Issue

0022-4375

Journal of Safety Research

TX; NC

University of Texas, Health Science Center - Houston