NIOSH fast facts: home healthcare workers - how to prevent violence on the job.
Cincinnati, OH: U.S. Department of Health and Human Services, Public Health Service, Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, DHHS (NIOSH) Publication No. 2012-118, 2012 Feb; :1-2
Home healthcare workers can be vulnerable as they face an unprotected and unpredictable environment each time they enter a client's community and home. The spectrum of violence ranges from verbal abuse, to stalking or threats of assault, to homicide. Verbal abuse from the client, family members, or people in the community is a form of workplace violence. Verbal abuse may be subtle, such as asking for help beyond the scope of the job (such as with cleaning), or it may be obvious, such as complaining about job performance or worker appearance - or even threatening to cause harm. This document is also available in Chinese: http://www.cdc.gov/niosh/docs/2012-118/pdfs/2012-118chi.pdf
and Polish: http://www.cdc.gov/niosh/docs/2012-118/pdfs/2012-118pol.pdf
Health-care; Medical-care; Injuries; Injury-prevention; Behavioral-disorders; Mental-health; Mental-illness; Mental-stress; Health-care-personnel; Nursing; Worker-health; Physical-reactions; Physiological-response; Psychological-disorders; Psychological-factors
(NIOSH) 2012-118; B02292012
Healthcare and Social Assistance
National Institute for Occupational Safety and Health