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Coping strategies in the workplace: relationships with attributional style and job satisfaction.
Welbourne JL; Eggerth D; Hartley TA; Andrew ME; Sanchez F
J Vocat Behav 2007 Apr; 70(2):312-325
This paper examined the relationships between workplace coping strategies, occupational attributional style, and job satisfaction among a sample of 190 nurses employed with a Veterans Affairs Medical Center. As an occupational group, nurses experience high levels of chronic workplace stressors. Participants completed a questionnaire packet containing the Brief COPE, the Minnesota Satisfaction Questionnaire (MSQ)-Short Form, and the Occupational Attributional Styles Questionnaire (OASQ). Results indicated that a positive occupational attributional style was associated with greater use of problem solving/cognitive restructuring coping styles and less use of avoidance coping styles to deal with workplace stress. This pattern of coping strategies was also associated with greater job satisfaction. Further analyses indicated that the relationship between occupational attributional style and job satisfaction was mediated by the use of problem solving/cognitive restructuring, and avoidance coping strategies to deal with workplace stress. Implications for workplace interventions and work adjustment counseling are discussed.
Analytical-processes; Analytical-methods; Analytical-models; Statistical-analysis; Health-care-personnel; Questionnaires; Physiological-effects; Physiological-fatigue; Physiological-stress; Job-stress; Work-practices; Health-surveys
Jennifer L. Welbourne, Department of Psychology, University of North Carolina at Charlotte, 9201 University City Blvd., Charlotte, NC 28223-0001
Issue of Publication
Journal of Vocational Behavior
OH; NC; NM
Page last reviewed: June 15, 2021
Content source: National Institute for Occupational Safety and Health Education and Information Division