Headset noise experienced by medical transcriptionists.
NHCA Spectrum 2006 Feb; 23(Suppl 1):25
NIOSH received requests from union officials to conduct health hazard evaluations at hospitals in California involving medical transcriptionists who use a telephone dictation system and who were concerned about excessive noise from the telephone headset. NIOSH and OSHA investigators visited the hospitals and measured the noise levels through the transcriptionists' headsets with an acoustic mannequin and the ambient noise levels in their offices. Employees were interviewed by a NIOSH investigator to document their concerns about the dictation system and any symptoms they felt were the result of their work. A similar dictation system was evaluated by NIOSH using the KEMAR acoustic mannequin and actual medical dictations chosen by the transcriptionists and identified as problematic. The NIOSH investigators determined that a potential for excessive noise exposure exists with the dictation equipment if the volume control is left in the maximum position. If the volume control is placed at the middle position or lower, the noise exposures through the headsets are at a safe level for an 8-hour work shift. Recommendations were offered to the employees and management at the hospitals to maintain the noise levels from the headsets at a safe level and to improve the clarity of medical dictations.
Medical-personnel; Noise; Noise-exposure; Telephone-operators; Occupational-exposure; Occupational-health; Noise-levels; Noise-measurement; Workers; Worker-health; Shift-workers; Shift-work
Conference/Symposia Proceedings; Abstract