A 16-year-old female restaurant cashier (the victim) died when she was shot in the head during an armed robbery attempt. The victim was the daughter of the co-owners of the small Asian food restaurant where the incident occurred. She worked there when not attending high school, and assisted with most of the business activities including food preparation, receiving customers' food orders, and tending the cash register. At the time of the incident, she was standing behind the service counter, near the cash register. Her father was in the back of the restaurant, out of view of the customer area, and her mother was standing next to her. A man entered the restaurant, went directly to the counter, then pointed a handgun at the victim's head and demanded money. Almost immediately after the demand, the gun fired in the victim's face. She collapsed to the floor, and the assailant ran from the building. When he heard the gunfire, the victim's father pushed the button to notify the security company while the victim's mother called for emergency services. The EMS and police responded. The victim was transported by ambulance to the hospital, where she was pronounced dead. The FACE investigator concluded that, to prevent similar occurrences, employers should : 1. Develop and implement violence prevention programs in each workplace. 2. Arrange appropriate treatment for victimized employees.
Region-5; Accident-analysis; Accident-prevention; Accidents; Injuries; Injury-prevention; Traumatic-injuries; Work-operations; Work-analysis; Work-areas; Work-performance; Work-practices; Safety-education; Safety-equipment; Safety-measures; Safety-monitoring; Protective-measures; Women; Retail-workers